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Hotel Neptuno - Tritón

2.5 star property
Havana hotel with outdoor pool, connected to a shopping center

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Photo gallery for Hotel Neptuno - Tritón

Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Lobby
Point of interest
At Hotel Neptuno - Tritón, you'll be within a 10-minute drive of Hotel Nacional de Cuba and Malecón. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Coral Negro, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden.

Reviews

4.4 out of 10

Popular amenities

  • Internet access
  • Bar
  • Pool
  • 24/7 front desk
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, Sea View

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
Laptop workspace
In-room safe
Iron/ironing board
Desk
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room, Sea View

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
Laptop workspace
In-room safe
Iron/ironing board
Desk
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
Laptop workspace
In-room safe
Iron/ironing board
Desk
  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room, Sea View

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
Laptop workspace
In-room safe
Iron/ironing board
Desk
  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
Laptop workspace
In-room safe
Iron/ironing board
Desk
  • 269 sq ft
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
Laptop workspace
In-room safe
Iron/ironing board
Desk
  • 269 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Reception

Lety Miramar

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Laundry facilities
9.4 out of 10, Exceptional, (37)
The price is $34
includes taxes & fees
$34 per night
Mar 6 - Mar 7
Lety Miramar
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About the neighborhood

Map
Avenida 3a y Calle 74, Miramar, Playa, Havana, Havana, 10400

What's nearby

  • Miramar Trade Center - 2 min walk
  • Malecón - 5 min drive
  • Hotel Nacional de Cuba - 8 min drive
  • Marina Hemingway - 10 min drive
  • Plaza Vieja - 13 min drive

Restaurants

  • ‪Bodegita Del Medio - ‬5 min walk
  • ‪Restaurante El Palio - ‬6 min walk
  • ‪Lounge - ‬4 min walk
  • ‪Don Alfredo - ‬4 min walk
  • ‪Sports Bar - Hotel Melia - ‬3 min walk

About this property

Hotel Neptuno - Tritón

At Hotel Neptuno - Tritón, you'll be within a 10-minute drive of Hotel Nacional de Cuba and Malecón. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Coral Negro, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 266 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1991
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Coral Negro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property accepts cash.

Also known as

Hotel Neptuno Tritón Havana
Neptuno Tritón Havana
Hotel Neptuno - Tritón Hotel
Hotel Neptuno - Tritón Havana
Hotel Neptuno - Tritón Hotel Havana

Frequently asked questions

Does Hotel Neptuno - Tritón offer free cancellation for a full refund?

Yes, Hotel Neptuno - Tritón does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Neptuno - Tritón?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Neptuno - Tritón?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Neptuno - Tritón?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Neptuno - Tritón?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Neptuno - Tritón and nearby?

Hotel Neptuno - Tritón has an outdoor pool and a garden.

Are there restaurants at or near Hotel Neptuno - Tritón?

Yes, Coral Negro offers international cuisine.

What's the area around Hotel Neptuno - Tritón like?

Hotel Neptuno - Tritón is a short 2-minute walk from Miramar Trade Center and 12 minutes' walk from National Aquarium.

Hotel Neptuno - Tritón Reviews

Reviews

4.4

5.0/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Poor

devolucion del dinero por coronavirus
Entre el 19 y el 24 nos dijeron que mandatoriamente teníamos que salir del hotel por coronavirus que los días restante nos devolvían el dinero hotels.com el 100% ya que es por orden del gobierno espero su respuesta y devolución de mi dinero no cancele mi estancia fue mandatorio
Yanizett d, 5-night trip

4/10 Fair

Hotel destruido
Difícil para comer en el restaurante pocas ofertas, un sólo elevador y se pierde mucho tiempo, cuando ofrezcan la habitación que sea en los primeros pisos
Francisco, 4-night trip

6/10 Good

The bathroom is very nasty and the Bathroom curtain is very dirty. No one change it, that’s can make people sick. And then the bed not comfortable. Every morning I had backed even my friend did massage for me.
Amanda, 5-night trip

2/10 Poor

Boka inte, välj något annat
Vi har rest mycket och bott enkelt men det här var ett av de värre hotellen. Rummet luktade avlopp så vi fick byta, det var luktfritt men standarden var om möjligt ännu sämre. Det fanns 4 hissar men 1 var i bruk...vi bodde på 21:a våningen och var glada varje gång vi kom upp ellet ner! Poolen var iskall och behövde bättre rengöring. Tog trappen en gång och det såg ut som att flera våningar inte användes. Ligger helt off och första kvällen åt vi på hotellet, vilket inte kan rekommenderas. Vi hittade tack och lov ett supermysigt ställe efter vattnet, massa restaurangbaracker med supergod mat. Frukosten var helt okey och det var väl det ända positiva. Känns som ett hotell som verkligen håller på att förfalla och borde vara stängt redan.
Ylva, 3-night trip

4/10 Fair

first and last time for me in that place
Horrible food, stinky rooms, and no Wi-Fi
Franklin, 1-night trip

8/10 Very good

Di 4 ascensori ne funzionava uno solo e i tempi di salita e discesa erano stancati. Se si romperà anche quella funzionante che già si blocca spesso come saliranno gli ospiti fino al 21mo piano? Io prenoterò ancora se mi garantirete max il 5 piano
7-night trip

2/10 Poor

Muy malo
LAs fotos que se publican no tienen nada que ver con la realidad del hotal, el hotel esta muy descuidado, sucio, no tiene mantenimiento, de 4 ascensores funciona uno solo para un hotel de 25 pisos y montones de habitaciones por piso, en las habitaciones no funcionan las luces, quizas solo la de los veladores, estando en penumbras durante la noche. En los pisos altos se filtra un silvido bastante molesto por el viento. Es una lastima, porque la estructura del hotel es hermosa, y se nota que en su momento fue un hotel de excelente calidad.. no es la realidad actual
Sofia, 1-night trip

2/10 Poor

Pésima higiene en el hotel
Deja harto que desear la limpieza, de los 4 ascensores que tiene solo funciona 1 y debes esperar mucho tiempo. Para nosotros como familia la higiene es primordial
Jaime, 2-night trip

8/10 Very good

3-night trip

10/10 Exceptional

Rafael, 4-night trip

2/10 Poor

No recomendado
L hotel muy viejo. No sirven aires acondicionados. No funciona elevador para un edificio de 20 pisos. Las camas muy malas
Eduardo, 1-night trip

8/10 Very good

Repair , Retrain or Domolish
This hotel/motel is run down needs major renovations , beds are uncomfortable , shower clogged , pool area and service nice , elevator 1 working only and is damaged and slow , lobby personnel rude . I had a good time but they have to work on their amenity’s and service
Liliam, 2-night trip

4/10 Fair

LO ÚNICO QUE ESTA BIEN ES SU ALBERCA Y EL RESTO DE LAS INSTALACIONES ESTÁN EN MUY MALAS CONDICIONES, ADEMÁS QUE NOS QUEDAMOS SIN AGUA CALIENTE POR TRES DÍAS Y DE CUATRO ELEVADORES SOLO SIRVE UNO.
8-night trip

2/10 Poor

Nada fue terrible en general limpieza y todo en general
2-night trip

8/10 Very good

El personal de atención al cliente en recepción deben mejorar el servicio. Del resto bien
Antonio, 1-night trip

2/10 Poor

2-night trip

10/10 Exceptional

I like staff & service / I did not like facilities
1-night trip

2/10 Poor

On arrival at the hotel we were told that the transaction for the room is for one person not a Couple/ husband and wife. So we had to pay additional for the other person although my name was listed on booking documents as a guest, guests were cramped into one elevator which got tired and stopped working for a few hours one day. The room is musty and hotel corridors are dark .It was a very disappointing stay. Due to having to pay extra for stay we had to cut our vacation . I’ve disputed the incident with Hotel.com seeking a refund for the rest of days we had paid for and up to writing this we have not heard back from them .
Desiree Ann, 18-night trip

2/10 Poor

Nooit heen gaan
Slechte ontvangst; waren niet gerigistreerd terwijl er al wel betaald was Kamer stonk muf, meubilair kapot. Kalk viel van plafond omlaag.overal stofwolken. Ramen zo smerig dat je niet naar buiten kon kijken. Er hangt een lugubere sfeer Compleet versleten hotel
Anita, 1-night trip

10/10 Exceptional

The hotel is Nice and clean I would love to go back soon the staff are nice and helpful
8-night trip

2/10 Poor

My family and I booked this hotel as we needed a safe place to rest and keep our belongings before going to the Airport early on the 5th of Jan 2020. What we got was significantly less than! We found this hotel on your platform and thus were led to believe all the images and information were correct. Please see below a list of issues: Hotel 1. 1 out of the 4 elevators was working. Our room was on the 4th floor! Every we needed to leave the room it was a long uncomfortable walk up 4 flights of stairs or a long and unbearable wait until the lift arrived, only to find that it was full of people. 2. The passages leading to the rooms and dining areas were not well lit. I have 2 ladies in my family, none of which felt safe walking a dark and isolated passages by themselves, which meant I had to accompany them anytime they wanted to leave the room. 3. The Ceiling of the hallways had holes or was missing panels which meant when it rained, water flooded the passage and exposed the wiring for the lighting above. 4. On arrival we were offered breakfast which we thought that's great! What a disappointment and a complete waste of time! Due to lack of signage of any kind ( major emergency concern as well) we left our room, walked down 4 flights of stairs to the lobby only to be informed once we were downstairs that the restaurant was on the 1st floor, so it meant going up more stairs. The food itself was barely identifiable and there were clear signs of cross contaminat
1-night trip

2/10 Poor

Hotel en estado lamentable
A penas se puede dormir en las habitaciones mal ventiladas , con las cortinas y muebles o rotos o estropeados. De 4 ascensores funcionaba sólo 1 En el restaurante falta de servicio , mesas con manteles manchados, etc
CHRISTIANE, 2-night trip

6/10 Good

Nos gustó la vista y el desayuno buffet. Lo que no nos gustó fue que sólo contaran con un ascensor y que hubiera cucarachas en el baño
4-night trip

2/10 Poor

No me gustó nada, solo un ascensor para más de 20 pisos, nunca cambiaron las sábanas de las camas, no barrían los pisos y la atención siempre fué tosca. Es una experiencia para nunca volver a ese lugar !
Lenin, 11-night trip

6/10 Good

3-night trip