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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with outdoor pool, near Kaiser Permanente Otay Mesa Medical Offices

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Lobby sitting area
Lobby sitting area
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
In the heart of Chula Vista, Best Western Chula Vista/Otay Valley Hotel offers a warm welcome with continental breakfast and attentive staff. Relax by the outdoor pool, energize at the gym, or get down to business in the meeting rooms. With free WiFi and dry cleaning services on hand.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free parking
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $121
includes taxes & fees
$110 per night
Feb 17 - Feb 18

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2020
Shower/tub combination
Hair dryer
Private bathroom
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hair dryer
Private bathroom
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hair dryer
Private bathroom
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hair dryer
Private bathroom
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham San Diego Chula Vista

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,113 reviews
The price is $102
includes taxes & fees
$93 per night
Mar 2 - Mar 3
La Quinta Inn by Wyndham San Diego Chula Vista
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About the neighborhood

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive
  • North Island Credit Union Amphitheatre - 5 min drive
  • Las Americas Premium Outlets - 6 min drive
  • Sesame Place San Diego - 6 min drive
  • San Ysidro Border Crossing - 6 min drive

Getting around

  • San Diego, CA (MYF-Montgomery Field) - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 21 min drive
  • San Diego Intl. Airport (SAN) - 23 min drive
  • San Diego, CA (SEE-Gillespie Field) - 27 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Santa Fe Depot - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel puts you within a 10-minute drive of San Ysidro Border Crossing and Las Americas Premium Outlets. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Also, Balboa Park and Petco Park are within a short drive. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 118 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Traveling with children

  • Pool gate

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Is there a pool at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.

Is there an onsite casino at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.

What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?

Have fun with nearby activities like hiking, horseback riding, and body boarding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Does Best Western Chula Vista/Otay Valley Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

The guy at the counter was very rude, I asked for 2 keys and he said they only give 1 key per night, that makes no sence, it was 4 of us and only 1 key, he also raised his voice to another guest who was asking him a question
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michaelray, 1-night trip
Verified Hotels.com guest review

2/10 Poor

They cancel my rooms
Javier, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Armando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trestin, 3-night trip
Verified Hotels.com guest review

6/10 Good

Renee, 1-night trip
Verified Hotels.com guest review

6/10 Good

Outside very outdated. Inside was ok but lots of noise from other guests and traffic.
Daniel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor place to stay
Lobby is under construction and closed. Check in was through the night window. Had to stand in line out in cold weather. No drapes on room window so light from outside came in all night. Room looks old and tired.
Jacob, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
Seem like someone had used the room prior to us arriving. Beds were not made & garbage was still there
Maria, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Jacinto, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

I would not stay here again
The mattress was uncomfortable and had an indentation in the center. I would say it’s time to replace. The bedding was thin. It is winter and it was a cold night. To make matters worse, the heater did not work and there was a gap around the ac/heater unit letting in cold air and outside noise. Our room was facing the freeway so the noise was noticeably louder. The carpet was noticeably dirty with stains. Parking lot is small and doesn’t seem to have enough spots to accommodate guests. We got lucky and found one of two spots left which was extremely tight for our vehicle. Overall I would not recommend.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

veronica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Misael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel needs a major face-lift. Carpet was very dirty. The upholstery on the chairs had major stains. Bath tub and bath tub trim was really rusted over. Door did not shut properly which left a gap on the door frame and door. AC unit was very dirty and not in working condition.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ny, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

tom, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you, on friendless, we'll return to hotel wife like it
Juan F, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Worst experience
I woke up at 5:00 AM for a doctor’s appointment, wanted to shower, there was no hot water. I called the front desk they said there was hot water in the hotel, he was going to check the kitchen, never called me back; I called back and he never answered the phone again.
Gerardo, 1-night business trip
Verified Hotels.com guest review

General property information

Travelers Say
"The staff was great and quickly gave us clean sheets."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM