The Willows Hotel

3.0 star property
Boutique hotel within easy reach of Lake Michigan

Choose dates to view prices

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes
Premium bedding, minibar, desk, blackout drapes
Lobby sitting area
Front of property
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Non-smoking
  • Air conditioning
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Concierge services
  • Luggage storage
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is $92
includes taxes & fees
$78 per night
Feb 25 - Feb 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

Petite Queen Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Private bathroom
  • 1194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • Chicago History Museum - 3 min drive
  • Michigan Avenue - 4 min drive
  • Navy Pier - 7 min drive

Getting around

  • Chicago Midway Airport (MDW) - 36 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive
  • Chicago, IL (PWK-Chicago Executive) - 44 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Ravenswood Station - 6 min drive
  • Chicago Van Buren Street Station - 7 min drive
  • Diversy Station - 11 min walk
  • Wellington Station - 12 min walk
  • Belmont Station (Red Line) - 16 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

The Willows Hotel puts you just a 5-minute drive from Lake Michigan and Wrigley Field. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. This boutique hotel is also just a 5-minute drive from Michigan Avenue and State Street. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Diversy Station is 11 minutes and Wellington Station is 12 minutes.

Languages

English, Romanian, Spanish

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Offsite parking within 300 ft (USD 25 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Beach nearby
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)

Fees & policies

Parking

  • Parking is available nearby and costs USD 25 per day (300 ft away)

Policies

Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Does The Willows Hotel offer free cancellation for a full refund?

Yes, The Willows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Willows Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at The Willows Hotel?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (5-min drive) and Rivers Casino (19-min drive) are both nearby.

What is there to do at The Willows Hotel and nearby?

Have fun with nearby activities like hiking and sailing, and practice your swing on the nearby golf course.

What's the area around The Willows Hotel like?

The Willows Hotel is a short 13-minute walk from Lake Michigan and 6 minutes' walk from Lincoln Park. The local area is walkable and popular for its beaches.

Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Peter, 3-night trip
Verified Hotels.com guest review

6/10 Good

good location in Lincoln Park
The rooms were a nice size. The location was great for our needs. The hotel can realy use an update/refresh. We have no issue with it being an older hotel, but this one is looking run down. We had 2 rooms for our family. We had to change 1 room bc the heat was not working and then in the new room, the toilet did not work well. It did not fill. Even after speaking to the front desk the toilet was"iffy". Our kids came to our room to use the toilet rather than clog their toilet. There are old fashion steam radiators which can be briefly noisy at times when they fill. Unfortunately, that often happened in the middle of the night. At about 3am both rooms' radiators filled. They were not controlled by a thermostat but by the hotel overall. In addition, there was a little spot wall heater and a seperate AC unit. Rooms (our 2 rooms were on opposite side of the hall) over looked alleys, common for city hotels. But for one room... a spot light shined directly into the room at the bed 24/7. So the shade had to be pulled. Front desk staff was very casual... no uniform or more fomal dress. We did not recognize the staff when we went to check out on Sunday am. She was dressed in sweats. They were friendly enough. The location was really good for us in Lincoln Park. Easily walkable to family that live in tha area. You do not have much choice g for hotels in that area.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trina, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

the room was not great.....no closet, no desk, it was loud and the heater was super loud and musty. The hotel is cute from the outside and the lobby and staff were nice, but this room should not be a room.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

4/10 Fair

Worn out
Mold on the walls in bathroom. Plug sockets on lamp are worn out. No exhaust fan in bathroom. Lamp shade was ripped. Just sort funny how the crown molding just stops short of the adjoining wall. Overall the room and building are worn out
peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John J, 2-night trip
Verified Hotels.com guest review

6/10 Good

Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Greeted by an evening male receptionist with a very curious, disdainful manner, which set things off poorly. The lobby is charming and well decorated, conforming to era. Excellent coffee available in the morning. Hotel location is good, 10min walk to CTA trains (clean and orderly), and many restaurants and shops around. Of special note is the very helpful and pleasant day receptionist lady, made all the difference to our stay.
FILIPE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

i liked that it was walkable to the concert venue I was in Chicago for.
adannaya, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Orasio, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Quaint, excellent service, clean, good location for me. Lack of amenities and parking challenging/expensive.
Pamela, 1-night family trip
Verified Expedia guest review

8/10 Very Good

I love this hotel! It's old-world style is quirky and charming. I love the architectural details and the neighborhood feel.
Caitlin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 4-night trip
Verified Expedia guest review

6/10 Good

Average with few amenities for the price. Biggest complaint was lack of parking. Would not stay there again.
Paul, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Gave spooky Shinning Vibes! Loved it during October!
John, 3-night trip
Verified Expedia guest review

8/10 Very Good

The hotel was aesthetically pleasing from the exterior to the common areas. The rooms were a bit dated but clean and well stocked. The staff were extremely friendly and helpful. I had a decent cup of coffee (available 24 hours) before I left at 5am.
Kevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious room and very helpful stuff in an area with plenty to do.
Steven, 11-night trip
Verified Expedia guest review

8/10 Very Good

Location is great and that was my priority. But if you are accustomed to amenities, etc you may be disappointed. For example, some basic items that need some attention: - in shower never gets really warm and the pressure very weak. - My room window looked onto a brick wall about 4 feet away —- for the price I was a bit shocked that I wasn’t at least warned. - And there wasn’t even a complimentary water upon checkin. - there was one particular front desk employee that had a huge RBF. The others were excellent and made you feel welcomed but the one with the RBF brought the energy down.
JENNIFER S., 3-night trip
Verified Expedia guest review

10/10 Exceptional

.
Don, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gordon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was in town for the night from Detroit for a concert, And this place was so adorable and in the most beautiful neighborhood! The bed was super comfortable. Check-in was a breeze and It is so close to so many things! I would definitely stay here again! Who is this?
Shana, 1-night trip
Verified Expedia guest review