2/10 Médiocre
9 janv. 2025
Do Not Stay!!!! Health code violations posted!!!’
We will never stay here again and would tell others to not stay.
1. Upon check in the lobby smelled heavily of pot as if someone smoked in the lobby.
2. Lobby pictures do not match at all what is actually there, hotel is VERY run down.
3. We went to the pool after check in and found a sign on the pool door that the state health department came in and shut them down due to not being in compliance.
4. No one mentioned when booking or upon check in that the pool was closed
5. The carpet was sticky and wet in spots (unsure of they steam cleaned?)
6. A wasp came in through our air conditioner unsure if there is a nest in it.
7. Large crack in the wall by the air conditioner and (10) multiple ants were coming in through the crack.
8. Mold in vents and flashing that filter needed changed.
We were supposed to stay 4 days. Needless to stay we packed up and left after the ants. It was the final straw. We’re left the front desk know the issues and were informed that the manager is also the manager next door for Hampton inn and she was not in. We were told to put in the request for refund through hotels.com. We’re let hotels.com know they still cannot get ahold of anyone to authorize the refund! I’ll be contacting corporate. This shouldn’t even be open.
Brandy
Brandy, séjour en famille de 4 nuits
Avis voyageur Hotels.com vérifié
