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Hotel Rocaval

4.0 star property
Hotel with restaurant, near San Cristóbal de las Casas Cathedral

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rocaval

Outdoor banquet area
Design Bungalow | Private kitchen
Junior Suite | Premium bedding, in-room safe, desk, laptop workspace
Design Bungalow | Premium bedding, in-room safe, desk, laptop workspace
Design Bungalow | Living area | 42-inch flat-screen TV with cable channels, TV
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pet friendly
  • Gym
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is $63
includes taxes & fees
$54 per night
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Yard
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | View from room

Junior Room

Highlights

Yard
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Design Bungalow

Design Bungalow | Premium bedding, in-room safe, desk, laptop workspace

Design Bungalow

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Free cribs/infant beds
Dining table
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Living area | 42-inch flat-screen TV with cable channels, TV

Standard Room

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Villa Mercedes

Free parking
Free WiFi
Restaurant
Bar
8.8 out of 10, Excellent, (243)
The price is $58
includes taxes & fees
$50 per night
Jan 2 - Jan 3, 2025
Hotel Villa Mercedes
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About the neighborhood

Map
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264

What's nearby

  • Grutas de San Cristóbal - 3 min walk
  • Ciudad Cuauhtemoc - 14 min walk
  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 3 min drive
  • San Cristóbal de las Casas Cathedral - 3 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 69 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El huarachazo - ‬8 min walk
  • ‪El 7 Mares - ‬3 min walk
  • ‪Fragola - ‬4 min walk
  • ‪Cacao Nativa - ‬1 min walk
  • ‪Al Grano - ‬6 min walk

About this property

Hotel Rocaval

Hotel Rocaval puts you just a 5-minute drive from San Cristóbal de las Casas Cathedral. Guests can visit the fitness center for a workout or grab a bite to eat at Coreano Contem. Teddy´s, which serves Asian cuisine. Other features include a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 95 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport shuttle from 9:00 AM to 7:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private picnics
  • Snack bar/deli

Traveling with children

  • Playground

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference center (1270 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • Shopping mall on site
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Grab bar in shower
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Coreano Contem. Teddy´s - This theme restaurant specializes in Asian cuisine.
Barra café especialidad - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 160 for adults and MXN 120 for children
  • Airport shuttle service is offered for an extra charge of MXN 1650 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle for children between the ages of 1 and 11 costs MXN 300 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1500 per night
  • Pets are allowed for an extra charge of MXN 350 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Rocaval Hotel
Hotel Rocaval San Cristóbal de las Casas
Hotel Rocaval Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Rocaval offer free cancellation for a full refund?
Yes, Hotel Rocaval does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Rocaval?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 350 per pet, per day, and there's also a deposit of MXN 1500 per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Hotel Rocaval?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Rocaval?
Yes, an airport shuttle is available from 9:00 AM to 7:00 PM on request. The charge is MXN 1650 per vehicle one-way.
What are the check-in and check-out times at Hotel Rocaval?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Rocaval and nearby?
Hotel Rocaval has a fitness center and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Rocaval?
Yes, Coreano Contem. Teddy´s offers Asian cuisine.
Does Hotel Rocaval have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Rocaval like?
Hotel Rocaval is a short 14-minute walk from Ciudad Cuauhtemoc and 3 minutes' walk from Grutas de San Cristóbal.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Luis Eduardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable
Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.
Michaela, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente experiencia
Todo muy bien un excelente lugar
MARBELLA, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Un hotel muy hermoso, la gente muy amable! y la ubicación genial! la vista que tiene está hermosa!
Laura, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Is a nice comfortable hotel just the priority to customer service is not there...
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge Alberto, 1-night trip
Verified Expedia guest review

10/10 Exceptional

JOSSIE ALEJANDRA, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Barry S., 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
JAMES, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Wonseak, 1-night trip
Verified Expedia guest review

8/10 Very Good

It is comfortable. Restaurant and breakfast place is nice and not expensive at all. We went for a wedding in the same propertyand lightning in the room was too low as well as it doesnt have a full body mirror. Staff is nice and acomodating
Karla Diaz, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Jonathon, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel
3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Richard, 2-night trip
Verified Expedia guest review

2/10 Poor

Avoid this hotel. You are better off spending an extra $30 per night and staying across the street at the Hotel Villa Mercedes. Rocaval only has cold water in their sinks. Their thermostats don't work. No food or room service at the property. All of these things were mentioned at the front desk. People were walking around without masks, and no temperature checks during pandemic. Just a bad hotel to avoid. Not be baited by the low cost.
1-night family trip
Verified Expedia guest review

2/10 Poor

Cero empaticos
Se supone que hotels te da la opción dw que si no te presentas en la reserva por cualquier cosa te cobran una noche y las demas te las reembolsan. Mis hijitos enfermaron y fue imposible el viaje y ventajosos me realizaron el check in. Y ya no tuve la opcion de recuperar nada del hospedaje.
Martín de Jesús, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luis Eduardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rene, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Angelica Guadalupe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bien
Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 2-night business trip
Verified Hotels.com guest review