Located in the heart of the city, Hotel Santa Cruz offers a warm welcome with a bar, restaurant and 24-hour business center. Connect to WiFi and enjoy convenient amenities like free self parking and luggage storage.
Reviews
6.86.8 out of 10
Good
Popular amenities
Bar
Free parking
24/7 front desk
Non-smoking
Free WiFi
Restaurant
Main amenities (10)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour business center
Business center
24-hour front desk
Vending machine
Luggage storage
Tour/ticket assistance
Banquet hall
Feel at home (6)
Private bathroom
Premium TV channels
Daily housekeeping
Elevator
Free self parking
Free toiletries
The current price is $29
$29
includes taxes & fees
$24 per night
Feb 19 - Feb 20
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Superior Room, 1 King Bed, Ensuite
Superior Room, 1 King Bed, Ensuite
Highlights
Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
215 sq ft
Sleeps 3
1 King Bed
View all photos for Junior Single Room, 1 King Bed, Private Bathroom
Junior Single Room, 1 King Bed, Private Bathroom
Highlights
Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
213 sq ft
Sleeps 2
1 King Bed
View all photos for Superior Double Room, 2 Double Beds, Private Bathroom
Superior Double Room, 2 Double Beds, Private Bathroom
Highlights
Individually decorated
LED TV
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
Daily housekeeping
Desk
215 sq ft
Sleeps 4
2 Double Beds
View all photos for Basic Double Room, 2 Double Beds, Private Bathroom
Av Presidente Juárez 2009, Los Reyes Iztacala, Tlalnepantla de Baz, MEX, 54090
What's nearby
Rodeo Santa Fe - 4 min drive
Mexico City Arena - 5 min drive
Mundo E Shopping Center - 6 min drive
Plaza Satelite Shopping Center - 6 min drive
Basilica of Our Lady of Guadalupe - 12 min drive
Getting around
Benito Juarez International Airport (MEX) - 35 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 45 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 58 min drive
Tlalnepantla de Baz Station - 4 min drive
San Rafael Station - 6 min drive
Mexico City Fortuna Station - 7 min drive
Restaurants
Tacos el Amigo - 10 min walk
Rock 2000 - 12 min walk
Barbacoa Alex - 13 min walk
Tacos de Carnitas "El Paisa - 7 min walk
Pasteleria Macram - 12 min walk
About this property
Hotel Santa Cruz
Hotel Santa Cruz puts you within a 10-minute drive of Mexico City Arena and Plaza Satelite Shopping Center. For a bite to eat, guests can check out Comedor Los Tulipanes, which serves breakfast, lunch, and dinner. Also, Basilica of Our Lady of Guadalupe and Angel of Independence Monument are within a short drive.
Languages
Spanish
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
Restaurant
Bar/lounge
Working away
24-hour business center
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchairs available on site
Stair-free path to entrance
Room amenities
Be entertained
42-inch LED TV
Premium digital channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
Comedor Los Tulipanes - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 65 to 90 for adults, and MXN 65 to 90 for children
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Hotel Santa Cruz Hotel
Hotel Santa Cruz Tlalnepantla de Baz
Hotel Santa Cruz Hotel Tlalnepantla de Baz
Frequently asked questions
Does Hotel Santa Cruz offer free cancellation for a full refund?
Yes, Hotel Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Cruz?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santa Cruz?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Santa Cruz?
Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Santa Cruz?
Yes, there's an onsite restaurant, Comedor Los Tulipanes.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 22, 2024
Good for a 1 night stay.
Good for a 1 night stay. I was afraid of some of the bad reviews, but nothing like that existed for me.. It was clean and comfortable. My room had a bit of the bleach smell. There was a place to eat that was open late right in the hotel.
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2024
Es básicamente un hotel de paso, aunque con instalaciones en buen estado en general. Por el costo bastante asequible, puede ser una opción si no se llevan niños. Los alrededores es zona industrial así que no hay negocios cercanos. Me pareció bastante limpio. Hay estacionamiento en el sótano.
HUGO ERICK
HUGO ERICK, 1-night business trip
Verified Expedia guest review
4/10 Fair
Sep 29, 2024
The stuff very rude
Rosalia
Rosalia, 1-night family trip
Verified Expedia guest review
2/10 Poor
Sep 21, 2024
Got bed bugs from this hotel. Also room smelled terrible of cigarettes and even had ash tray in the room. Took our baby here and absolutely regret it.
Molly
Molly, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 17, 2024
The vibe was a little creepy but generally okay
Carmen Madeline
Carmen Madeline, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
More stuff low employees especially in the kitchen
fausto
fausto, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 25, 2023
Good
Harutyun
Verified Expedia guest review
4/10 Fair
Dec 4, 2022
Lorena
Verified Expedia guest review
2/10 Poor
Oct 31, 2022
Rosalynn
Rosalynn, 3-night trip
Verified Expedia guest review
8/10 Very Good
Feb 17, 2025
Excelente en todo
Leandra Isabel
Leandra Isabel, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Feb 6, 2025
Antonio
Antonio, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 27, 2024
Hector
Hector, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 15, 2024
Alexis
Alexis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Norma
Norma, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Nov 18, 2024
Muy ruidoso.
Habia mucho ruido de niños corriendo y gente hablando fuerte y gritando. Había estado antes en el hotel y en general bien, pero en esta ocasión muy incómodo tanto ruido.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Pasamos una noche ahí en general bien
Maricela
Maricela, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Nov 15, 2024
El persona de recepción es poco amable
Lizeth Eloisa
Lizeth Eloisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Buena atención
Buena atención
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 7, 2024
Está bien la propiedad solo que mi reservación no existía según la recepcionista
Gustavo
Gustavo, 1-night family trip
Verified Expedia guest review
2/10 Poor
Nov 4, 2024
Wendy
Wendy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 2, 2024
Esta bien
Esteban
Esteban, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Nov 1, 2024
Realmente no dejan entrar al turista mal los gremios deben unirse para que esto no suceda
ROGERT
ROGERT, 5-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 29, 2024
Es buena la instalación, solo que la atención es deficiente