2/10 Poor
Dec 23, 2024
Rundown
They were remodeling when we showed up. The 1st room we were given stank so bad of sulfur we had to switch rooms. The second room was better than the first but only by a little. Mold in the bathroom, tub drained very slowly, cooler was missing parts, and the room was very dated. We asked if maintenance could fix the tub but nothing was done. Ice machines only on every other floor. 2 of the 3 didn’t work. In my opinion, the hotel should be shut down until repairs are complete. Hilton should be embarrassed to have their name on it. I will say that breakfast was very good. I have never written a review this bad but this hotel deserves it. Also, paying over $100.00 to park my own car for 4 days is ridiculous. Almost forgot, hot tub had its own set of problems
Linda
Linda, 4-night trip
Verified Hotels.com guest review