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Altstadt Hotel Magic Luzern

3.0 star property
Adults-only hotel in historical district in Old Town Lucerne

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
City view from property
Jetted tub
Symphony Room | Minibar, in-room safe, individually decorated, individually furnished
Lionheart Suite | Living area | 26-inch TV with cable channels

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Laundry facilities
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The price is $108
includes taxes & fees
$94 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Swiss Chalet

Minibar, in-room safe, individually decorated, individually furnished

Swiss Chalet

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Fan
  • 1066 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Mystic Room

Minibar, in-room safe, individually decorated, individually furnished

Mystic Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

Minibar, in-room safe, individually decorated, individually furnished

Pirate Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

Minibar, in-room safe, individually decorated, individually furnished

Lotus Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Angel Room

Hair dryer, towels

Angel Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

Minibar, in-room safe, individually decorated, individually furnished

Aladin Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Symphony Room

Minibar, in-room safe, individually decorated, individually furnished

Symphony Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

Minibar, in-room safe, individually decorated, individually furnished

Egypt Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite | Minibar, in-room safe, individually decorated, individually furnished

Barock Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Fan
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Fan
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lionheart Suite

Minibar, in-room safe, individually decorated, individually furnished

Lionheart Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Fan
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

Minibar, in-room safe, individually decorated, individually furnished

Farmer Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
TV
Blackout drapes/curtains
Fan
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Interior

Hotel Luzernerhof

Pet friendly
Free WiFi
Bar
24/7 front desk
8.2 out of 10, Very Good, (529)
The price is $153
includes taxes & fees
$137 per night
Dec 9 - Dec 10
Hotel Luzernerhof
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About the neighborhood

Map
Brandgässli 1, Lucerne, LU, CH-6004

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.1 km
  • Chapel Bridge - 2 min walk - 0.2 km
  • KKL Lucerne - 7 min walk - 0.6 km
  • Lion Monument - 11 min walk - 1.0 km
  • Chateau Guetsch - 17 min walk - 1.4 km

Getting around

  • Zurich Airport (ZRH) - 62 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Lucerne Station - 7 min walk
  • Luzern Sgv Station - 14 min walk

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬1 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Bierliebe & Friends - ‬1 min walk
  • ‪Mr. Pickwick Pub - ‬2 min walk

About this property

Altstadt Hotel Magic Luzern

Located near a train station, Altstadt Hotel Magic Luzern is a great choice for a stay in Lucerne. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and parasailing. The helpful staff and location get great marks from fellow travelers.

Languages

English, German

At a glance

Hotel size

  • 13 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11 PM
  • Late check-in subject to availability
  • Minimum check-in age: 25
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 11:00 PM
  • The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
  • Front desk staffed during limited hours
  • If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
  • The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
  • Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 25

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (CHF 32 per day)

Other information

  • Smoke-free property
  • Caters to adults only
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon

What to do

  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1500
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 26-inch TV
  • Cable TV channels

Home comfort

  • Heating
  • Fan
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 19.00 per person
  • Late check-out can be arranged for an extra charge of CHF 50.00 (subject to availability)

Parking

  • Valet parking costs CHF 32 per day

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

Does Altstadt Hotel Magic Luzern offer free cancellation for a full refund?
Yes, Altstadt Hotel Magic Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Altstadt Hotel Magic Luzern?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Altstadt Hotel Magic Luzern?
Yes. Valet parking costs CHF 32 per day.
What are the check-in and check-out times at Altstadt Hotel Magic Luzern?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability).
Is there an onsite casino at Altstadt Hotel Magic Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (12-min walk) is nearby.
What is there to do at Altstadt Hotel Magic Luzern and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes casino gaming.
What's the area around Altstadt Hotel Magic Luzern like?
Altstadt Hotel Magic Luzern is in Old Town Lucerne, a short 7-minute walk from Lucerne (QLJ-Lucerne Train Station) and 2 minutes' walk from Chapel Bridge. Travelers love the hotel's prime location.

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Rude receptionist
The receptionist guy not friendly, I left my insulin at the room and i came back from olten back to luzern to retrieve my insulin and i ran from the train station to the hotel and the receptionist guy was so rude he thought i was rushing him, i was just out of breath because i ran from the terminal worried that the cleaner threw my insulin, he was rude when i was asking him if they already cleaned the room. He said i dont know!!! And just gave me key to the room and look for it .
Teodora, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Check in was bad
Check in was at another hotel so we needed to walk to our hotel and then to the check in hotel and back with all of our suitcases Hotel said it had parking but they didn’t have available
david, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is the best!
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anatoliy, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Jaspal, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location
The location was amazing, and the staff was great. The TV didn’t work because of patchy Wi-Fi. It was hard to figure out where to park, but the staff was great once we checked in. The room was spacious
Jill, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Altstadt Magic Hotel does it right!
We stayed in the Honeymoon Suite. It was spacious and the view is breathtaking! Would stay there again in a heartbeat! In the heart of Old Town over looking the water front! With a balcony!
Jolene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location location location
Love the different themes of each room and the proximity to the river and shops!
Caroline Rosa, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

interesting hotel entrance
the room was fine and clean. the beds were comfortable. The strange thing was there was no lobby and you checked in at a partner hotel. The entrance was in an alley that was usually filled with restaurant employes smoking under the overhang.
stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location. Horrible views from room.
Pieter, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Overall disappointed with the stay. For a foreigner like me traveling to Lucerne for the first time, I didn’t realize that this hotel was difficult to get to. It is located in the walking district so driving your car there was weird as you had to navigate through hundreds of people and tight corners. We also had to park at a different hotel to be able to valet the car, as the hotel itself did not have a front desk. If you don’t have a car you won’t run into these problems. After that, we go up to our room which was pretty dusty and dirty, more than what I would expect. This hotel was also built in the 1500s so there was no air conditioning. This was a bit of a pain for us as it was really hot out. We opened the windows at night for a breeze which helped. The next thing was the noise. Even though we were on the top floor, it was very noisy even after restaurants and shops closed. The church bell would ring loudly every 2 hours throughout the night, and the street cleaning cars started around 4am. Overall it was tough getting any sleep. The staff was very friendly. Everything else was very poor. We are not likely to return, at least not in the summer and without a car.
Elie, 2-night romance trip
Verified Expedia guest review

4/10 Fair

We stayed in this hotel only for 1 night and this is the worse experienced ever had. We came early and we waited until 3pm before they let us check in into our assign room even though the room is clean. Staff has no customer service specially the front desk one. He kinda rude because he was talking to the customer without proper interaction and not friendly. The room is big but no aircon, only one electric fan that was working and was so hot at night. There is no 24hrs front desk or service desk and no one to ask for something we need. The lift is too narrow and can’t accommodate 2 people with the luggages. I would not happy staying in this hotel & i don’t think this is recommendable to my other frienda who wants to visit Luzern. But anyhow, the location and the place is good, accessible to shopping center and restaurants but little bit far to walk to the train station.
Jocelyn, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Clean and comfortable. Great location.
Hard to find…. Read all your check in information. No air conditioning.
Paulette, 2-night trip
Verified Hotels.com guest review

6/10 Good

My first review was rejected. I don't feel like writing another. 🙄
Mario, 1-night family trip
Verified Expedia guest review

2/10 Poor

The hotel is very difficult to find . The check in process is very difficult as it is in another location at a different hotel. This hotel entrance is hidden in a tunnel. There is no ac and the windows open up to a very busy plaza with a restaurant below . There is also a clock that rings its bells upon the hour . The room decor was like a brothol including a mirror on the ceiling . Our room wasn’t ready at 3; PM checking , they were mopping when we tried to enter . In the morning the glass recycling truck made a tremendous noise around 7:00 am .
Iciar, 1-night romance trip
Verified Expedia guest review

6/10 Good

Overall nice stay. Hot tub in the room was nice, odd decor (statues of David and Beethoven?) No air conditioning or fan so very hot to sleep. Otherwise clean and great location right near the covered bridge.
Katherine, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Property is in a perfect location right by the chapel bridge. Large room but could use some freshening up.
Brian, 2-night romance trip
Verified Expedia guest review

6/10 Good

Never again
The Good: Generally clean for old property, beds comfortable The Bad: surprise charges (additional taxes/fees) at check in, had to check in at a different location from the hotel, very hot with only 2 small fans, mimimal outlets, room over very busy restaurant and staff took breaks and clean up below window resulting in lots of noise early morning/late nights, employee cigarette smoke rose into our window. Would not stay here again.
Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Convenient location in Lucerne Altstadt. 10 mins walk from Lucerne HB station. Friendly staff (reception is in the partner Hotel Krone close by). Very small lift to bedroom floors. Reasonable sized bedroom - Farmer themed, with multiple cockerell figures on the walls - a bit starnge! Farmewr room is located at the back of the property overlooking roofs and an alleyway - no vista! The wardrobe had a digital security safe for storing valuables. Bathroom was clean. Shower (over the bath) was okay, but no dedicated shower (cubicle). No air conditioning - expected in all decent hotels nowadays, and given it was 30C ambient temperature. Flies flying around room and some dead on the floor. Had to keep window open for some ventilation but with curtain across to prevent heat build up in the room. Breakfast was at the nearby pertner Hotel Krone - resonable choice and decent quality. Out of choice, I would not stay at the Hotel Magic again, but would consider staying at the partner Hotel Krone (having previously stayed there).
Philip, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Would not choose on a return visit.
Very tight quarters. Only a place to sleep. Positives: was clean, comfortable bed. Negatives: Thought we paid all costs but were charged additional tax at check-in. Very hot with only 2 small fans. Had to open window which was above a busy restaurant with late night/early morning noise and smoking staff directly below smell rose into our room. Bathtub a fall hazard. Would not stay here again.
Robert, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great location, but was a very confusing check in process as was hard to find where to check in. No AC, so it was hot, and at least they provided a fan to cool off the room
Lukas, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Omair, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nikki, 1-night romance trip
Verified Expedia guest review