Best Western Knoxville Suites - Downtown

2.5 star property
Relax in style near University of Tennessee. Soak up comfort by the indoor pool or unwind with some me-time in the spa tub.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Indoor pool
Lobby
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Non-smoking
  • Pet friendly
  • Free parking
  • Gym
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Spa tub
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Vending machine
  • Self-serve laundry
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
The price is $118
includes taxes & fees
$100 per night
Feb 3 - Feb 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Hair dryer
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
5317 Pratt Rd, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Thompson–Boling Arena - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Best Western Knoxville Suites - Downtown

When you stay at Best Western Knoxville Suites - Downtown, you'll be within a 10-minute drive of University of Tennessee and Neyland Stadium. Guests can take a dip in the indoor pool, and the spa tub makes for a relaxing end to the day. Also, this hotel is within a short drive of Thompson–Boling Arena. Fellow travelers love the comfortable beds and helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 68
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 15.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

Is there a pool at Best Western Knoxville Suites - Downtown?
Yes, there's an indoor pool.
Are pets allowed at Best Western Knoxville Suites - Downtown?
Yes, pets are welcome. There's a charge of USD 15.00 per pet, per night.
Is parking offered on site at Best Western Knoxville Suites - Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Knoxville Suites - Downtown?
Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is 11 AM.
What is there to do at Best Western Knoxville Suites - Downtown and nearby?
Best Western Knoxville Suites - Downtown has an indoor pool and a spa tub, as well as a fitness center.

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Emma, 3-night trip
Verified Hotels.com guest review

6/10 Good

Ok
The pool was good, the bubbles on the hot tub didn’t work. The carpet is dated, workable, but very dirty in places (like the fitness room). The fitness room didn’t open with a room key, you had to go to the front desk and wait till they were available to come open it. The elevator is very VERY slow. Breakfast was delicious and the staff was friendly and lovely A step up from basic but it’s def not Hilton.
Caleb, 1-night family trip
Verified Hotels.com guest review

6/10 Good

not the best place to stay.
dylan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Beds were comfortable, price was good, and was close to the freeway.
Deshaune, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hector, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Way over rated hotel.
The first room we were given the door to the roo. Was open when we arrived as we walked in the toilet was full of poop clogged and overflowed on the floor none of the beds were made neither was the sofa bed. The second room we were given was a little better but you can room service hadnt dont a good job cleaning as there were plastic knives under the bench. Most of the light fixtures were not on very well. The drywall in the room was cracked and or falling apart in some areas. If it wasnt for the fact I was the only one able to drive i would have left to find another place to stay. The next morning and the breakfast also left room to be desired.. our cups had hairs in them so we gave up on eating and left.
Marcey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Staff super friendly and helpful, but hotel is old
Staff was super friendly and helpful. The hotel is definitely older. The drain in the shower backed up, which maintenance did come snake. The hot tub was not hot, which the front desk staff did fix, but it was not available at the time we tried to use it as it took a few hours to heat up, the water in the shower did not get as hot as I prefer a shower, the bathroom walls had mold at the top, and the room smelled decent initially, but after the first night there, the dog smell started to become more apparent. While it was ok of a stay, would definitely not stay. Want to reiterate that the staff was all super friendly and helpful.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Natalie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ryan C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Game Day
The staff and managers were very knowledgeable and professional.
Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Terri, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Positive stay
Turned out to be just what we needed. I would definitely stay here again.
Randall, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

6/10 Good

Danielle, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Was great not to far from downtown and right off interstate. Not sure the guys name that checked me in on Thursday night but he was amazing!!! Even got the Knoxville travel book and showed me things on map. Loved our stay and the first time for us to be in Knoxville, came to see JellyRoll
April, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff and location. Will stay here again
Todd, 1-night trip
Verified Expedia guest review

8/10 Very Good

Air conditioner did not work well
Lori Lena, 1-night trip
Verified Expedia guest review

4/10 Fair

Our room had roaches in it. The room needs an upgrade. As much as they are charging to stay there some of the money needs to be put in upgrades and an exterminator.
Shanika, 1-night trip
Verified Expedia guest review

8/10 Very Good

Weekend trip
At check employees were very friendly and polite. Bed was really comfortable.
Doug, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We will stay here again for value and location. We were delighted with our clean and spacious room. The check-in person was very accommodating.
Janet M, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Room matched our expectations. Friendly staff
Avelino, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The staff was friendly and very good. Great! The property just needs a little updating but overall very good.
Vicky, 1-night family trip
Verified Expedia guest review

General property information

Travelers Say
"Happy pool was open for kids breakfast was great staff, was helpful and polite hotel was quite"
Reasons to Book
Room Cleanliness & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM