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Grand Palladium White Sand Resort & Spa All Inclusive

4.0 star property
Kantenah beachfront property with spa and beach bar

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Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

Aerial view
Outdoor wedding area
Private beach, white sand, sun loungers, beach umbrellas
Junior Suite, Beachside | View from room
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
At the Grand Palladium White Sand Resort & Spa All Inclusive, near Akumal Beach, enjoy a private beach with sun loungers and beach massages. Indulge in a free breakfast buffet, savor Mexican cuisine at one of 5 restaurants or unwind with Pilates classes at the gym. Helpful staff are also on hand to make your stay extra special.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 2 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools and 5 hot tubs
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
The current price is $497
includes taxes & fees
$411 per night
Mar 26 - Mar 27

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Junior Suite Single use Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Single use Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 566 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Junior Suite, Beachside | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 566 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Beachside

Suite, Beachside | Minibar, in-room safe, desk, laptop workspace

Suite, Beachside

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Bungalow by the lake

Romance Bungalow by the lake | Minibar, in-room safe, desk, laptop workspace

Romance Bungalow by the lake

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Ceiling fan
Blackout drapes/curtains
Day bed
  • 744 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 566 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Garden View

Suite Garden View | Minibar, in-room safe, desk, laptop workspace

Suite Garden View

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Sofa bed - double
  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Suite Deluxe With View

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe With View

  • Sleeps 1
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 King Bed(s)

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 3
  • 2 King Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 4
  • 2 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 1
  • 1 Twin Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 3
  • 2 King Bed(s)

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 4
  • 2 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Junior With View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With View

  • Sleeps 1
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 Twin Sofa Bed(s) and 2 Full Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 1
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

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About the neighborhood

Map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710

What's nearby

  • Akumal Beach - 7 min drive - 7.6 km
  • Akumal Ecological Center - 11 min drive - 11.5 km
  • Half Moon Bay - 14 min drive - 13.2 km
  • Yal-ku Lagoon - 15 min drive - 13.7 km
  • Xel-Há Park - 19 min drive - 20.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 66 min drive
  • Tulum Intl. Airport (TQO) - 71 min drive
  • Cozumel Intl. Airport (CZM) - 23.8 miles/38.3 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬8 min walk
  • ‪Guacamayas Bar - ‬6 min drive
  • ‪Mezcal Lobby Bar - ‬9 min drive
  • ‪Beach Bbq - ‬6 min drive
  • ‪Lobby Bar White Sand - ‬1 min walk

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium White Sand Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving Mexican cuisine, La Adelita is one of 5 restaurants and 2 swim-up bars. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a beach bar. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 264 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Snorkeling nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 8 buildings/towers
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • 6 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 5 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Magnifying mirror
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Day bed
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
El Dorado - Onsite steakhouse. Guests can enjoy drinks at the bar. Open daily.
Sumptuori - This sushi bar specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
Portofino - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facility access costs USD 35 per person, per day. Facilities include a sauna and a spa.
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium White Sand Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium White Sand Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium White Sand Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Grand Palladium White Sand Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Grand Palladium White Sand Resort & Spa All Inclusive also has 2 swim-up bars, 6 outdoor pools, and a private beach, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, there are 5 onsite restaurants, featuring Mexican cuisine.

Does Grand Palladium White Sand Resort & Spa All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

Does Grand Palladium White Sand Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Grand Palladium White Sand Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great resort
The resort was big and amazing (lots of things to do and see). The food was great and the staff was very friendly.
Sergio Vladimir, 2-night trip

10/10 Exceptional

Good property a lot of construction unfortunately.
EpicDan101, 15-night trip

10/10 Exceptional

Amazing
Alla, 6-night trip

10/10 Exceptional

Excellent food services , many options in the buffet great live music entertainment swimming pools very good , room well clean and well maintained, the only dawn side was the lacking of transportation at night between lobbies and the beaches to many rocks other than that everything is great in this resort
Andres, 10-night trip

10/10 Exceptional

Fantastic resort
Richard, 8-night trip

2/10 Poor

no. no. no. dont stay here.
mark, 4-night trip

10/10 Exceptional

Great family vacation
Mahyar, 5-night trip

10/10 Exceptional

The place was Fantastic. Japanese restaurant was great.
Salvatore, 5-night trip

10/10 Exceptional

Great place
afshin, 11-night trip

6/10 Good

Nice grounds, many great sports entities, many restaurant choices, but food is mediocre, Argentinian restaurant was the best!
Dmitriy, 7-night trip

2/10 Poor

They should warn you they are doing construction on the property and shut down white sand amenities
Jenifer, 9-night trip

10/10 Exceptional

Amazing place! This resort is soooo great!!
Kyla, 3-night trip

10/10 Exceptional

Loved all the wildlife around the property and the staff were excellent.
Adam Christopher, 7-night trip

8/10 Very good

Very nature friendly resort.
Dan Thanh, 5-night trip

10/10 Exceptional

Great resort.Everything was excellent.
Drilon, 7-night trip

8/10 Very good

The property is clean and well maintained but the mosquitos owns the property
Fidel, 3-night trip

4/10 Fair

stained sheets and bedding No ac for a day No hot water for two days
Loredana, 4-night trip

10/10 Exceptional

Everything here was amazing, staff and service was super convenient and easy

10/10 Exceptional

It’s been always an amazing experience coming back to the hotel where my wife & I got married. Service and food amazing!
Samuel, 4-night trip

10/10 Exceptional

Great, easy experience. Clean and large rooms. Extravagant food and amenities.
Ben, 5-night trip

10/10 Exceptional

Excellent resort, all kinds of activities for the whole family, from toddlers to adults, we all enjoyed every moment.
Maricarmen, 7-night trip

2/10 Poor

There was a ton of mosquitos, the staff was rude at times and the bar tenders were definitely not qualified bartends aside from one person, there were a so many flies one day on the food that I feel they are negligent when it comes to sanitary conditions I would not recommend this resort.
Justin L, 4-night trip

4/10 Fair

The locals were mean at times
servius, 3-night trip

10/10 Exceptional

We stayed in the Romance Bungalow which was a beautiful room off the water. The resort was quiet and clean and the food was very good by all-inclusive standards. I wpuld definitely return for another trip!
Monique Antonette, 4-night trip

10/10 Exceptional

Love everything. Thank you for your services.
Semion, 11-night trip