Experience the charm of Black Hills National Forest at Holiday Inn Express Hotel & Suites Custer, an IHG Hotel. Relax in the spa tub or soak up the sun by one of two pools, then enjoy shopping on site and a firepit under starry skies. With a free breakfast buffet, 36 holes of golf nearby and helpful staff that guests rave about.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Gym
Connecting rooms available
Laundry facilities
Non-smoking
Main amenities
Daily housekeeping
Near the beach
Indoor pool
Fitness center
Hot tub
24-hour business center
Business center
Terrace
24-hour front desk
Air conditioning
Computer station
Lobby fireplace
Feel at home
Cribs/infant beds (surcharge)
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
The current price is $126
$126
includes taxes & fees
$114 per night
Feb 12 - Feb 13
Room options
Available filters for rooms
Showing 19 of 19 rooms
View all photos for Standard Room, 2 Queen Beds, City View
Standard Room, 2 Queen Beds, City View
Highlights
Balcony
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
City view
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)
Standard Room, 2 Queen Beds, Accessible (Communications)
Highlights
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
Premium bedding
Sleeps 4
2 Queen Beds
Suite, 2 Queen Beds, Accessible (Communications)
Highlights
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Sofa bed
Premium bedding
Sleeps 6
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)
Buglin' Bull Restaurant and Sports Bar - 18 min walk
Dairy Queen - 15 min walk
Miner's Cup - 4 min drive
About this property
Holiday Inn Express Hotel & Suites Custer by IHG
Holiday Inn Express Hotel & Suites Custer by IHG puts you within a 15-minute drive of Custer State Park and Black Hills National Forest. Guests can take a dip in the indoor pool or visit the fitness center for a workout. A hot tub and a snack bar/deli are offered, and in-room conveniences include sofa beds and microwaves. Fellow travelers love the helpful staff and location.
Languages
English
At a glance
Hotel size
91 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:30 AM
Snack bar/deli
What to do
Helicopter/airplane tours
Public winery tours
Shopping
Bicycle tour information
Beach nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scooter/moped rentals nearby
Segway rentals/tours nearby
Ziplining nearby
Hot springs nearby
Fishing nearby
Working away
24-hour business center
Computer station
Coworking spaces
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Fitness center
Adjacent to a golf course
An indoor pool
Hot tub
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible lounge
Handrails in stairways
Portable shower seat
Height-adjustable showerhead
Grab bar in shower
Roll-in shower
Doorbell and phone notification
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Double sofa bed
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
There are 2 hot springs open between 10:00 AM and 8:00 PM.
Fees & policies
Renovations and closures
The property is closed between October 21 and April 12.
Children & extra beds
Cribs/infant beds are available for USD 10.0 per stay
Rollaway beds are available for USD 10.0 per stay
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from 10:00 AM to 8:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Custer
Holiday Inn Express Hotel Custer
Holiday Inn Express Hotel Suites Custer
Frequently asked questions
Is Holiday Inn Express Hotel & Suites Custer by IHG currently open?
The property is closed between October 21 and April 12.
Does Holiday Inn Express Hotel & Suites Custer by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Custer by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Hotel & Suites Custer by IHG?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Custer by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Hotel & Suites Custer by IHG?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Custer by IHG?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express Hotel & Suites Custer by IHG and nearby?
Have fun with nearby activities like cycling, fishing, and hiking. Additional recreation onsite includes helicopter/airplane tours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Holiday Inn Express Hotel & Suites Custer by IHG also has a fitness center and a picnic area.
What's the area around Holiday Inn Express Hotel & Suites Custer by IHG like?
Holiday Inn Express Hotel & Suites Custer by IHG is a short 17-minute walk from 1881 Courthouse Museum and 9 minutes' walk from Rocky Knolls Golf Course. Travelers say that the hotel is in a great location.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 8, 2025
Marilyn
Marilyn, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Weekend getaway
Hotel staff was nice & friendly, rooms were clean and nice. Breakfast was good for a motel. All in all very nice stay will definately stay again.
Nikki
Nikki, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Matthew
Matthew, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 22, 2024
Great place to stay
Stayed 2 nights for business. Rooms were clean. Beds were comfortable. Had a good stay
Brent
Brent, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
This was a great stay. Every thing went well, very quiet, nice scenic area great breakfasts. I will stay there again .
Larry
Larry, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
The overall experience was good but next time, I need to ask for a room on the highest floor.
Pam
Pam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Great service
Thomas
Thomas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 5, 2024
Place was clean, service was great, no issues.
luke
luke, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 2, 2024
Good stuff: Breakfast food was good (especially the cinnamon rolls!)! There was light classical music on the TVs. So refreshing not to have to watch news or morning talk shows! Staff was very friendly & cheerful. Very helpful in finding eateries that were still open (it being in the off season). The paper maps were awesome! Extremely informative & helpful.
Not so good stuff: paint peeling in the bathroom. Bathroom also really needs a real exhaust fan (not the little one it has). HVAC fan very loud (even on low); HVAC only had 1 filter & was very dirty (needed vacuuming). Breakfast tables needed cleaning more often between patrons. Pancakes were horrible!
Michael
Michael, 6-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Oct 27, 2024
Beautiful clean new hotel. Great staff!
KENNETH
KENNETH, 3-night family trip
Verified Travelocity guest review
10/10 Exceptional
Oct 20, 2024
Great stay in Custer. Would recommend
Robert
Robert, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 18, 2024
Very good hotel and breakfast.
Lilia
Lilia, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2024
Lee
Lee, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 8, 2024
William
William, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
DAVID
DAVID, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Sushma
Sushma, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 6, 2024
Michael
Michael, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 3, 2024
Good property. Well maintained.
Teresa
Teresa, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 29, 2024
Liked the back of the property. Rocks and waterfall, back patoi area. Very nice.
Jeff
Jeff, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 27, 2024
Very convenient to all attractions
Thomas
Thomas, 7-night trip
Verified Expedia guest review
8/10 Very Good
Sep 25, 2024
We had a very nice stay. This property is close to all the attractions, was clean an comfortable, and I would stay again on any subsequent visit to the area
Scott Alan
Scott Alan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 21, 2024
Beautiful Hotel with friendly staff
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Nice quiet location, just make sure you wear flip flops, shoes or throw away socks at all times in the room if you want your feet to stay clean. Overall we would stay there again.
Wendell
Wendell, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
Clean and well appointed. Friendly and helpful staff. Located conveniently to downtown Custer and many other attractions.