Holiday Inn Omaha Downtown - Airport

Very disappointed room was cleaned once out of 4days.

Absolutely FANTASTIC experience! May have been our best experience as a family in a hotel yet. The staff were amazing, hardworking, and a pure joy. The room was clean, loved the double kings. Made the kids' nights much more comfortable then most double queen rooms. No hotel has ever compared to the pool experience. Splash pad, indoor/outdoor tube slide, full pool and hot tub. All areas were comfortable temperature. Onsite restaurant was busy with the number of people in the area but the bar manager was working hard with a new staff to make sure everyone's experience was enjoyable. They did a fantastic job. Management of this hotel should commend their employees on their work ethic. Thousands of people in the area for a major event, hotel was packed and we felt like the only ones there. We will be back for sure!!

This is our second stay at this hotel after a pleasant experience just a year ago. Unfortunately, this time around the entire hotel seemed more worn. Our first room smelled of smoke, so they moved us. Our second room had wet rings on the lamps and dingy, fraying carpet. The waterpark needed to be scrubbed thoroughly as there was rust and mold everywhere. The slick and bathroom floors near the pool are incredibly dangerous. Plus the chlorine levels were nearly toxic. So many kids were coughing and needing to leave. For such a young hotel, it’s sad that it already needs updating. I hope they can improve this property because the location is absolutely perfect. I don’t know that we will be back until that happens.

Hallways and commons areas were very filthy. Nothing special about this hotel. Would never stay there again.

Comfy room and bed. But came for the water park that needs updated.

We decided to stay before catching the plane the next afternoon. We chose Holiday Inn for the splash pad mini water park area for the kids. Upon checking in our service at the front desk was great, our room was clean, very comfortable, and overall wonderful. The water park/ swimming area was somewhat disappointing though. The pool was heated and nice, but the splash pad play area was like ice water to the point my children couldn’t even enjoy it because they couldn’t quit shivering, and the area lacked seating to sit and watch your children play. We weren’t down there long due to the pool being over crowded since most children wouldn’t play in the mini water park area, and that area being ice cold. Overall the room and service was great, but we chose to stay for the water area and it was a disappointment.

The staff was very nice and check in was quick and smooth. We were accommodated with an early check in and the kids were able to get some water park time clocked in the afternoon before dinner. The pool was closed for quite a bit of the evening for some unplanned maintenance, that happens though it unfortunately loaded up the hot tub. The hot tub's jets appeared to be having issues. They were technically running but the timer on the wall was broken and the output seemed pretty low. The water features in the kid's park looked rusty. Mostly cosmetic but definitely showing a bit of age, possible neglect. The body slide was great. The room's size was very spacious though and other than the pen drawing on the bedspread, very clean. The beds in our rooms had pretty deep indents from wear that we all (even our two 5 year olds) ended up sinking immediately falling into. It made for an uncomfortable night's sleep. The comforter had been drawn on, probably by a previous guest. We took advantage of the restaurant's breakfast and as long as you avoid the pancakes, everything else we had was pretty good. I'd rate it on par with a decent continental breakfast that you'd get from a hotel without the water park amenity but not as expensive as going out to another diner/breakfast stop. Again, the service was great and we appreciated the service.

Very Convenient location

Room was spacious and clean, beds were comfortable and the pool area was great. Staff was also very friendly and helpful. Would definitely stay here again.

The water park for the kids looks like a lot of fun but after the 4 year olds got wet it was to cold in this area. They were shivering. The pool had warm water so they swam a bit in there. Did not have a lot of chairs in this area for parents to sit and watch.