Beware before booking this property!
1. False advertisement! Images pictured for “family apartment” showcase a sea view balcony, which is the reason we booked this hotel. We were on the ground floor with a pool view and no ocean view from the room. Mind you, we have a 2 and 4 year old…we would NOT have selected a pool access room w. young children.
2. The hallway had an uncovered manhole, and we spotted 2 cockroaches in the parking garage.
3. The underground parking garage was extremely difficult to get in/out of given the tight entry/exit. It was also tough to park given the cinder blocks between parking spots.
4. There was a cat pee smell near the oven and couldn’t light the oven without a lighter, which was not provided so we had to purchase one.
5. The kitchen trash was too large for the kitchen cabinet so the door was always left slightly ajar, leaving the chalet always smelling like trash.
6. The unit we were given only had a standing shower, despite both a tub and shower being shown on Expedia pictures. Again with 2 small children, we needed a tub so showering them was difficult.
7. The shower had low water pressure and was extremely hot. There were 2 shower heads: The waterfall from the ceiling didn’t work so we could only use the handheld wand, which was difficult to shower.
8. The AC unit in the first bedroom was dripping water all over the floor; caused my kids to slip and fall. It also had a high pitched squeaking so we shut the unit off.
WILL NOT RETURN!
