Urbana Hotel, San Juan: Hotel Reviews, Rooms & Prices

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Unwind with top-notch service and explore historic sites nearby. Let helpful staff take care of your every need.

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Dates

January 2025

February 2025

Superior Room | Premium bedding, pillowtop beds, free WiFi, bed sheets

Overview
Rooms
Location
Policies

VIP Access

Very good

Popular amenities

24/7 front desk

Air conditioning

Free parking

Non-smoking

Free WiFi

Main amenities

Housekeeping (on request)
24-hour front desk
Air conditioning
Concierge services
Luggage storage

Feel at home

Private bathroom
Television
Premium bedding
Free self parking
Hair dryer

includes taxes & fees

$197 per night

Jan 20 - Jan 21

Room options

Basic Room

Very good

Highlights

Air conditioning

Smart TV

Premium bedding

Pillowtop bed

Private bathroom

Hair dryer

City view
Sleeps 2
1 Queen Bed

Superior Room

Very good

Highlights

Air conditioning

Smart TV

Premium bedding

Pillowtop bed

Private bathroom

Hair dryer

Sleeps 2
1 Queen Bed

Premium bedding, pillowtop beds, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning

Smart TV

Premium bedding

Pillowtop bed

Private bathroom

Hair dryer

City view
Sleeps 2
1 Queen Bed

Similar properties

Free WiFi

Connecting rooms available

Air conditioning

includes taxes & fees

$143 per night

Jan 21 - Jan 22

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About the neighborhood

102 C. Pelayo, San Juan, San Juan, 00901

What's nearby

Port of San Juan - 6 min walk
Escambron Beach - 14 min walk
Pan American Pier - 1 min drive
Condado Beach - 3 min drive
Puerto Rico Convention Center - 4 min drive

Getting around

Luis Munoz Marin Intl. Airport (SJU) - 17 min drive
Ponce (PSE-Mercedita) - 80 min drive
Rafael Hernandez Airport (BQN) - 107 min drive
Mayagüez (MAZ-Eugenio María de Hostos) - 117 min drive

Restaurants

‪El Hamburger - ‬9 min walk
‪Celeste - ‬1 min walk
‪Tostado - ‬2 min walk
‪Bar La Parroquia - ‬1 min walk
‪Windjammer Café - ‬6 min drive

About this property

Urbana Hotel

When you stay at Urbana Hotel, you'll be just a 5-minute drive from Port of San Juan and Pan American Pier. Free perks include WiFi and self parking. Also, Condado Beach and Puerto Rico Convention Center are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

- 20 rooms

Arriving/Leaving

- Check-in start time: 4:00 PM; Check-in end time: anytime
- Minimum check-in age: 23
- Check-out time is 11:00 AM
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 23

Pets

- No pets or service animals allowed

Internet

- Free WiFi in rooms

Parking

- Free uncovered onsite self parking

Other information

- Smoke-free property

Property amenities

Services

24-hour front desk
Concierge services
Luggage storage

Room amenities

Be entertained

Smart television

Home comfort

Air conditioning

Sleep well

Premium bedding
Pillowtop mattress

Freshen up

Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper

Stay connected

Free WiFi

Housekeeping (on request)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Service fee: 12 percent

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.

This property accepts credit cards. Cash is not accepted.

Cashless transactions are available.

Also known as

Urbana Hotel Hotel

Urbana Hotel San Juan

Urbana Hotel Hotel San Juan

Frequently asked questions

Does Urbana Hotel offer free cancellation for a full refund?

Yes, Urbana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Urbana Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Urbana Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Urbana Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Urbana Hotel?

No, this hotel doesn't have a casino, but Casino Metro (3-min drive) and Sheraton Casino (3-min drive) are both nearby.

What's the area around Urbana Hotel like?

Urbana Hotel is a short 6-minute walk from Port of San Juan and 14 minutes' walk from Escambron Beach.

8.4

Very Good

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Poor

Jan 11, 2025

😤

This hotel was very disappointing. Although it was rated excellent by hotels.com, nothing was near excellent. Check in was delayed with only one person to assist us, who was responsible for other properties. We had to walk a block with our three suitcases to the hotel after the check in. We had a lot of baggage because we were going on a 10 day cruise in 2 days. We had to walk up 3 floors, carrying our luggage as no elevator in building. No AC was on when we arrived to this very tiny room. No closet, no where but the bed to open luggage. The bathroom also tiny with one 10” wide sink, no counter or any hooks to hang anything. No hot water, which we reported and never got fixed. Situated in a run down area undergoing some renovations. The place was clean. Would never stay here again!

PETER, 1-night family trip

Verified Hotels.com guest review

6/10 Good

Dec 23, 2024

Hakon, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

Dec 12, 2024

Get stay staff was amazing ! I would definitely stay again

Michelle, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

Dec 11, 2024

Camiel, 1-night trip

Verified Hotels.com guest review

8/10 Very Good

Nov 29, 2024

Recommendable

All de commodities you can get in this hotel, the o ly thing I couldn’t sleep very well because of the water pump, terrible and constantly noise.

David, 4-night family trip

Verified Hotels.com guest review

10/10 Exceptional

Nov 4, 2024

Yanelis, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

Oct 31, 2024

LORRIE, 4-night trip

Verified Hotels.com guest review

The staff was AMAZING. The owner made point of connecting with us. Selected this property for ONSITE PARKING it is a large Secure lot. Urbana Hotel is part of urban renewal/reclaim property. It was clean and freshly touched up. Convenient to beach and if you’re a hiker, could walk to Forts

Laura, 2-night romance trip

Verified Expedia guest review

8/10 Very Good

Sep 8, 2024

1-night family trip

Verified Hotels.com guest review

10/10 Exceptional

Sep 7, 2024

Valerie, 1-night trip

Verified Expedia guest review

8/10 Very Good

Sep 6, 2024

Property was great. Staff was excellent and very helpful. Loved the area!

Sergio, 4-night romance trip

Verified Expedia guest review

4/10 Fair

Sep 6, 2024

There is no hot water in the morning.

Felipe, 5-night business trip

Verified Expedia guest review

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Urbana Hotel

Choose dates to view prices

Photo gallery for Urbana Hotel

Reviews

Popular amenities

Main amenities

Feel at home

Room options

View all photos for Basic Room

Basic Room

Highlights

View all photos for Superior Room

Superior Room

Highlights

View all photos for Deluxe Room

Deluxe Room

Highlights

Similar properties

Somos Hotel

Somos Hotel

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Urbana Hotel

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Pets

Internet

Parking

Other information

Property amenities

Services

Room amenities

Be entertained

Home comfort

Sleep well

Freshen up

Stay connected

More

Fees & policies

Mandatory fees

Policies

Also known as

Frequently asked questions

Reviews

Very Good

9.0/10

9.2/10

8.4/10

8.6/10

8.6/10

Reviews

2/10 Poor

😤

PETER

6/10 Good

Hakon

10/10 Exceptional

Michelle

10/10 Exceptional

Camiel

8/10 Very Good

Recommendable

David

10/10 Exceptional

Yanelis

10/10 Exceptional

LORRIE

10/10 Exceptional

Duane

10/10 Exceptional

Maria del

10/10 Exceptional