See all properties

Wish Serrano Resort

5.0 star property
Relax with a rejuvenating spa treatment or challenge your loved ones to basketball. Whether you’re seeking fun or relaxation - find it here.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wish Serrano Resort

Swim in serene tranquility at this secluded pool, surrounded by lush greenery and a panoramic view of the cityscape. | Wish Serrano Resort
Elegant bedroom with a large bed, a desk with a chair, and a cozy couch. Perfect for a relaxing getaway. | Wish Serrano Resort
Spacious lobby with a serene atmosphere, featuring a white chaise lounge, a wooden bench, and a cozy seating area. Ideal for relaxation and a moment of peace. | Wish Serrano Resort
Spacious lobby with a modern design, featuring a wooden ceiling, marble flooring, and a cozy seating area. | Wish Serrano Resort
Wish Serrano offers a serene retreat with its inviting entrance and cozy ambiance, perfect for relaxation and dining. | Wish Serrano Resort
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Pet friendly
  • Gym
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Television
The price is $91
includes taxes & fees
$80 per night
Jan 27 - Jan 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premiere

Premiere | Premium bedding, minibar, in-room safe, desk

Premiere

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Annex Building

Standard Room, Annex Building | Premium bedding, minibar, in-room safe, desk

Standard Room, Annex Building

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Room, Balcony

Premier Room, Balcony | Premium bedding, minibar, in-room safe, desk

Premier Room, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Premium bedding
Bathrobes
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

Wyndham Gramado Termas Resort & Spa

Pool
Free breakfast
Spa
Parking available
8.2 out of 10, Very Good, (855)
The price is $61
includes taxes & fees
$59 per night
Feb 18 - Feb 19
Wyndham Gramado Termas Resort & Spa
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Av das Hortensias, 1480, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 3 min walk
  • Sao Pedro Church - 6 min walk
  • Gramado Covered Street - 6 min walk
  • Mini Mundo - 11 min walk
  • Black Lake Park - 16 min walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 82 min drive
  • Salgado Filho Intl. Airport (POA) - 133 min drive

Restaurants

  • ‪Porto dos Piratas Pizzeria - ‬3 min walk
  • ‪Cantina Pastasciutta - ‬4 min walk
  • ‪Maison de La Fondue - ‬3 min walk
  • ‪Garda Restaurante - ‬3 min walk
  • ‪Royal Trudel - ‬3 min walk

About this property

Wish Serrano Resort

Wish Serrano Resort offers a great location, putting you within just a 10-minute walk of Gramado Covered Street. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. The helpful staff and location get good marks from fellow travelers.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 268 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (BRL 45.00 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Archery
  • Concerts/live shows
  • Shopping
  • Pool table
  • Rafting nearby

Working away

  • Business center
  • Meeting room
  • Conference space (11119 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1976
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Porch
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.
The Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Open daily.
Garda - This restaurant serves breakfast, lunch, and dinner. Open daily.
Forneria di Como - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

Optional extras

  • There is a service fee of 10 percent

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 135.60 per pet, per day

Parking

  • Valet parking costs BRL 45.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Serrano Convenções
Serrano Convenções Gramado
Serrano Resort
Serrano Resort Convenções
Serrano Resort Convenções Gramado
Wish Serrano Resort Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Convention
Wish Serrano Convention Gramado
Wish Serrano Resort Convention
Wish Serrano GJP Hotel Gramado
Wish Serrano GJP Hotel
Wish Serrano GJP Gramado
Wish Serrano GJP
Serrano Resort Convenções SPA
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Convention Gramado
Wish Serrano BY GJP
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado

Frequently asked questions

Does Wish Serrano Resort offer free cancellation for a full refund?
Yes, Wish Serrano Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wish Serrano Resort?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Wish Serrano Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 135.60 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Wish Serrano Resort?
Yes. Valet parking costs BRL 45.00 per day.
What are the check-in and check-out times at Wish Serrano Resort?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Wish Serrano Resort and nearby?
Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Wish Serrano Resort also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Wish Serrano Resort?
Yes, there are 4 onsite restaurants, featuring barbecue.
What's the area around Wish Serrano Resort like?
Wish Serrano Resort is in Gramado Centro, a short 6-minute walk from Gramado Covered Street and 3 minutes' walk from Gramado Central Avenue. Travelers say this hotel is in a good location.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Fair

From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back
Gabby, 1-night family trip
Verified Expedia guest review

6/10 Good

karen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dagoberto, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in the heart of the city.
Thialos, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

FELIPE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was wonderful!
Anette, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The location and view of the hotel was beautiful. From my room, I could see the sunrise and sunset also city and hear the bells from the cathedral near by it was wonderful and romantic.
Nilsara, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Chana, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Location was excellent. Lower rooms noisy in AM from parking garage employees yelling.
douglas, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mauricio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love the hotel. Outstanding customer service. Karaoke at night was a blast. Marcelo made all of us feel very welcome … kids had a blast. Property is pretty. Great breakfast buffet options. Very clean. Indoor pool was nice too.
Leticia, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Tentam te vender time-sharing, mas hotel é bom
Ficamos quatro dias e a estadia foi boa. O serviço deixa a desejar, acredito que seja pelo Covid. Me parece que o hotel não treina os funcionários bem, estavam meio perdidos. É um hotel de pacotes de turismo, família com crianças, com muitas atividades.
Daniel Siebel, 3-night family trip
Verified Hotels.com guest review

6/10 Good

thais, 1-night trip
Verified Hotels.com guest review

6/10 Good

DIOGO, 2-night trip
Verified Hotels.com guest review

2/10 Poor

They did inform me before I got there that all amenities were closed
1-night family trip
Verified Expedia guest review

8/10 Very Good

We had a few problems at the arrival! Key was not opening the door and room with no good view from the window to outside! I know we are facing a global pandemic, but I didn’t like the way they served breakfast (we couldn’t get what we want, they served us)! The problem with the room and view was fixed right away with a better room, the problem with the key was also solved! The location was nice, it was just across the street from RUA TORRA and walking distance from main streets! They charge from BRL 30 to 35 for parking!
Mic, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Grabriel was really good and attentive. He help us , on all of our questions , Told us about very cool places to try it out . Great Job Gabriel .
1-night trip
Verified Orbitz guest review

8/10 Very Good

People were very friendly!!! Victor bartender/waiter at the steak and Italian restaurant was so nice to us!! Always had a smile on his face and great customer service!!
Inaria, 4-night romance trip
Verified Orbitz guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed the restaurants, bar, and the indoor swimming pool. The room was very quiet and comfortable. We slept great!
Amanda, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice, peaceful, beautiful place and have a good location...
Robinson, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent installations and location. Very clean with great costumer service
Raphael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edy, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel incrível!
Irretocável. Confortável, boa estrutura, manutenção em dia e extremamente bem localizado. Tudo a pé.
Bruno, 2-night family trip
Verified Hotels.com guest review