The grounds are nothing like the pictures and the service is very bad. The toilet wouldnt stop running, the keys had to be reset daily...Looks like its been under construction for years...would not recommend and very disappointed that hotels.com has it on their site..smh
It was HORRIBLE!!!!! I wish I could do zero stars. I booked 2 nights coming in town from Atlanta for the death of my Aunt. The first night the power went out from 9pm until 3am. Me, my husband and our young children had to stand outside of the hotel for hours. After being so hot and tired we went to stay with a family member. We could not get in the room once we left, I needed my medicine and my daughter breathing treatment. Guy at the front desk asked me if I had something sharp to open the door. The next morning I called the front desk to ask if the power was back on and how we would be compensated. She told me that she would refund me for the night I didnât stay but I had to pay for the night that I didnât stay because of no lights. Upon checking out the WHITE guest told us that they received a free night but the black people had to check out. Do not book this hotel. They are rascist. I wanted to slap her face at the front desk so bad
Staff attempted to charge an early check in fee even after showing we were checking in at the time shown on our reservation. Front desk needs to take a class in customer service. We did not stay!
Outside looked abandoned, apparently they were doing a renovation but looked like trash my parents gave up there deposit to stay somewhere else, I took a room it was ok for $50 a night but trash scraps and all kinda stuff all over the parking lot was like a monster truck arena it was wrecked. Definitely wonât stay there again even for the cheap rate
Horrible. This place is being renovated so there are windows and ledges boarded up. There is loose concrete everywhere and the walls have chipped paint on the exterior. The water was coming out brown while I was there also. I waited a long time for the water to clear up, took a shower and then i was itching! It looks real super sketch especially when you gotta go around the side to park in the cut which is dark at night and the parking lot is tore up with potholes. Another issue is you get charged up front so if you plans change its hard to get a refund.
The first room did not have a working key card, we were given a new keycard and it still did not work. The second room we were moved to was full of spiders and cobwebs, limited lighting and no toiletries
The property is under renovation but the rooms are still very nice. The bed was super comfy. It was VERY quiet! The construction workers didnt start being loud until around noon when everyone would be awake which we appreciated!