Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
What's nearby
Cerulean Tower - 7 min walk - 0.6 km
Shibuya Crossing - 11 min walk - 0.9 km
Tokyo Anime Center - 13 min walk - 1.1 km
Tokyo Tower - 5 min drive - 5.1 km
Shinjuku Gyoen National Garden - 5 min drive - 4.0 km
Getting around
Haneda Airport (HND) - 49 min drive
Narita Intl. Airport (NRT) - 82 min drive
Shinsen Station - 3 min walk
Komaba-Todaimae Station - 13 min walk
Ikejiri-Ohashi Station - 14 min walk
Shibuya Station - 8 min walk
Naka-Meguro Station - 20 min walk
Yoyogi-koen Station - 22 min walk
Restaurants
うさぎ - 1 min walk
ターンテーブル - 1 min walk
JOURNAL STANDARD relume - 1 min walk
カリカリスパイス - 1 min walk
スパイスガーデン 渋谷店 - 1 min walk
About this property
Tokyu Stay Shibuya
Tokyu Stay Shibuya features a rooftop terrace and puts you within a 15-minute walk of Shibuya Crossing. You'll have free perks like WiFi and wired internet. Also, Tokyo Tower and Yoyogi Park are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and overall property condition. Public transportation is close by: Shibuya Station is just 8 minutes by foot.
Languages
English, Japanese
At a glance
Hotel size
126 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7 AM–10:00 AM
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board (on request)
Washer and dryer
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
More
Housekeeping (on request)
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
To-go breakfast is offered for an extra charge of approximately JPY 1320 per person
Housekeeping is offered for an extra charge of JPY 1500
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel
Frequently asked questions
Does Tokyu Stay Shibuya offer free cancellation for a full refund?
Yes, Tokyu Stay Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Shibuya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Shibuya?
Sorry, there's no onsite parking at Tokyu Stay Shibuya.
What are the check-in and check-out times at Tokyu Stay Shibuya?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Tokyu Stay Shibuya and nearby?
Recommended spots to visit include Shibuya Crossing (11-min walk) and Mori Art Museum (2.2 mi), along with Shinjuku Gyoen National Garden (2.4 mi) and Tokyo Tower (3.1 mi).
Does Tokyu Stay Shibuya have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Tokyu Stay Shibuya have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
What's the area around Tokyu Stay Shibuya like?
Tokyu Stay Shibuya is a short 8-minute walk from Shibuya Station and 11 minutes' walk from Shibuya Crossing. Travelers love the hotel's prime location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2024
Natasha
Natasha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Mike
Mike, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Great room for business or longer stays, the in room washing machine was a game changer. More space than other Tokyo hotel, accessible from a quieter street off of Shibuya.
Verified traveler
6-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 14, 2024
may
may, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Hung
Hung, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Lisa
Lisa, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
We had an amazing stay here with our 3 kids. Just a note that kids over 6 are counted as an adult and kids are “free” so this was helpful for our family of 5 as many hotels in Japan only
Allow Maximum of 4.
Amazing area, tons of great walkable dining, 12 minute walk to Shibuya crossing and safe! Albeit everywhere in Japan is safe.
Rooms were so clean and comfortable. The hot plate was helpful to cook but they also had two markers downstairs for easy grab meals. Staff was super friendly and helpful.
Verified traveler
8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Comfortable room in more quiet area
Returned to this hotel for stay in the shibuya area. Hotel looks fairly unassuming in what appears to be a residential area but that was part if the charm. Rooms are on the smaller side but layout for some of the rooms are very well thought out. The washer/dryer in unit is a definite plus. Staff is very friendly. Would return.
James
James, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Hung Chun
Hung Chun, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
Janine
Janine, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Compact and Complete hotel near Shibuya
This Hotel is compact yet very complete. It has everything you need for a comfortable stay. It has a small electric stove and pot for cooking. It has a decent size fridge with freezer. It has a microwave, chopping board, knife, cutleries and more. The size of the room is decent for Tokyo standard. The lobby even offer free coffee. The best part is, it's only 10 minutes walk away from the main Shibuya centre. I'd definitely recommend this place if you were to stay in Tokyo!
Verified traveler
7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Amazing staff, clean and amazing location
Michael
Michael, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Robert
Robert, 8-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 24, 2024
Myly Madeline
Myly Madeline, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
Great location, close to Shibuya station making it easy to get around Tokyo. Have a washer/dryer in the room was extremely convenient as well
Michael
Michael, 7-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
This hotel is a very cost-effective option
ANXIN
ANXIN, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
Front desk staff was nice and lobby lounge was well kept. However, room was very stuffy and had a loud AC. Not the most comfortable for a long trip, but will do for a short stay.
Grace Pei Lin
Grace Pei Lin, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Bridget
Bridget, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 13, 2024
Everything is good except of the breakfast. I suggest not to buy their breakfast package because you will get the same sandwich and Japanese food which is not so great.Besides from that everything is great!
Eric
Eric, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Love how friendly the staff are. Family friendly and the rooms were spacious and comfortable.
V
V, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Kady
Kady, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Really enjoyed the stayed! Lovely helpful and friendly staff. Room was a bit small for 3 ppl but I guess that’s expected in centre of Tokyo. Kitchen had everything we need and Scramble crossing is only a 12min walk from the hotel.
Allowed us to leave luggage after checkout whilst we venture out for the last day.