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The Ritz-Carlton, Chengdu

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Tianfu Square

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Photo gallery for The Ritz-Carlton, Chengdu

View from room
1 bedroom, premium bedding, down comforters, pillowtop beds
Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby
In the heart of Chengdu, The Ritz-Carlton, Chengdu offers a luxurious oasis. Take advantage of 5 on-site restaurants serving breakfast to Chinese cuisine and unwind with hydrotherapy or aromatherapy at the spa. With an indoor pool, steam room, and sauna for relaxation; free self parking for convenience; helpful staff praised by guests.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
  • Premium TV channels
The current price is $124
includes taxes & fees
$117 per night
Mar 11 - Mar 12

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom, Non Smoking | Living room | LED TV

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Pillowtop bed
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Pillow menu
  • 1044 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017

What's nearby

  • Tianfu Square - 10 min walk - 0.9 km
  • Wenshu Monastery - 19 min walk - 1.6 km
  • Chengdu IFS - 3 min drive - 2.5 km
  • Taikoo Li Shopping Center - 3 min drive - 2.5 km
  • Wide and Narrow Street - 4 min drive - 3.4 km

Getting around

  • Shuangliu Intl. Airport (CTU) - 28 min drive
  • Hongpailou Railway Station - 8 min drive
  • Chengdu West Railway Station - 10 min drive
  • Chengdu Railway Station - 14 min drive
  • Luomashi Station - 16 min walk
  • Wenshu Monastery Station - 18 min walk
  • Tianfu Square Station - 20 min walk

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Flair - ‬2 min walk
  • ‪香荟全天候餐厅 - ‬1 min walk
  • ‪Caffe Bene-咖啡陪你 - ‬5 min walk
  • ‪潼聚泉御房粥品 - ‬2 min walk

About this property

The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu puts you just a 5-minute drive from Chengdu IFS and Taikoo Li Shopping Center. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Li Xuan, one of 5 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 350 rooms
    • Arranged over 41 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Bed rails
  • Corner guards

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • Meeting rooms
  • Conference center (18464 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Li Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
FLAIR - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
SPICES - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge - This café serves light fare only. Happy hour is offered. Open daily.
Dining Room - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 253 to 253 for adults, and CNY 0 to 253 for children

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 19 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Chengdu?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM. The pool will be unavailable from February 17 2025 to February 19 2025 (dates subject to change).

Are pets allowed at The Ritz-Carlton, Chengdu?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Chengdu?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Ritz-Carlton, Chengdu and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Chengdu also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near The Ritz-Carlton, Chengdu?

Yes, there are 5 onsite restaurants, featuring alfresco dining and Chinese cuisine.

Does The Ritz-Carlton, Chengdu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Ritz-Carlton, Chengdu like?

The Ritz-Carlton, Chengdu is in Chengdu City Centre, a short 10-minute walk from Tianfu Square and 19 minutes' walk from Wenshu Monastery.

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The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Such a great property with great staff. Loved our 2 nights here. Staff were accommodating with our family group. Breakfast is absolute top notch. Great local restaurant around the corner too.
Isabel, 1-night trip

8/10 Very good

Lovely hotel, great staff and wonderful dinner, Evan arranged at a tour for us and went out of his way to help me with logistics
2-night trip

10/10 Exceptional

Beautiful hotel helpful staff
Gary, 4-night trip

10/10 Exceptional

All staff are very helpful and friendly. Service is excellent. We had a great experience staying Ritz Carlton Chengdu!
YONG, 3-night trip

10/10 Exceptional

Hotel is clean, great service and excellent breakfast. The best is the room itself. It’s big and clean and very comfortable.
Kenny, 2-night trip

10/10 Exceptional

Great stay!
Shirley, 2-night trip

10/10 Exceptional

Lovely hotel as you would expect. Staff are very helpful. Breakfast there is huge variety.
Sandra, 3-night trip

10/10 Exceptional

Excellent hotel. Friendly staff, good facilities and convenient location. The only point worth mentioning is the tile around the pool is a bit slippery
Yan, 3-night trip

8/10 Very good

The hotel is in a good location and the staff were very nice and helpful. The only thing lacking was the bathroom accessories
Jimmy, 1-night trip

10/10 Exceptional

Beautiful facility well located
Stan, 1-night trip

10/10 Exceptional

It was a relatively long stay - fantastic hotel and the staff were brilliant. Will be back again.
Mark, 9-night trip

10/10 Exceptional

Excellent service and courtesy of the people at the Ritz.
Lucia, 2-night trip

10/10 Exceptional

Good
Zhengjun, 2-night trip

10/10 Exceptional

Very wonderful hotel, breakfast buffet has a lot of choices. It has the best and most comfortable bed I’ve ever slept on.
John, 4-night trip

10/10 Exceptional

Provide a good and friendly service
Sik Fai, 2-night trip

8/10 Very good

Everything was very good, specially the Club Lounge and their staff. Only negative is that you need to wear a swimming cap to go to the pool, even if you are bald and it makes the whole thing more like a sporting center than a relaxing hotel pool.
Cristiano, 5-night trip

10/10 Exceptional

Spacious room, clean.bathroom facilities, club lounge service excellent, food also very.good,
Hau Kar, 5-night trip

10/10 Exceptional

Love the place. Great city view.
yanru, 1-night trip

10/10 Exceptional

Staff are polite and eager to serve. Room facility is good
Yiu Cheong, 2-night trip

10/10 Exceptional

Outstanding services
SHIYUAN, 2-night trip

8/10 Very good

Nice hotel, very friendly staff.
TINGTING, 2-night trip

10/10 Exceptional

Perhaps the best luxury hotel in Chengdu
Helpful check in staff to accommodate my needs. Also joined the dinner buffet in the hotel and the staff there were all excellent.
1-night trip

10/10 Exceptional

Wonderful hotel in Chengdu.
It's the greatest hotel in Chengdu. Everything was good enough.
Jaehong, 5-night trip

10/10 Exceptional

Excellent service
SHU YUEN, 2-night trip

8/10 Very good

Friendly staff and v good restaurant. A very nice club room especially when returning from a tiring day
Lee, 2-night trip