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Nagoya Mansion Hotel & Residence

4.0 star property
Hotel with 2 restaurants, near Harbour Bay Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nagoya Mansion Hotel & Residence

Couples treatment rooms, body treatments, aromatherapy, sports massages
Bar (on property)
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Property entrance

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Area shuttle
  • Terrace
Feel at home
  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $41
includes taxes & fees
$37 per night
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Deluxe, City View

Premium bedding, minibar, in-room safe, desk

Executive Deluxe, City View

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Minibar
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Room

Premium bedding, minibar, in-room safe, desk

Suite Room

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 840 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Minibar
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Room

Lobby

Suite Room

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Executive Deluxe Room

Premium bedding, minibar, in-room safe, desk

Executive Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444

What's nearby

  • Nagoya Hill Mall - 6 min walk - 0.5 km
  • Grand Batam Mall - 17 min walk - 1.5 km
  • BCS Mall - 3 min drive - 2.3 km
  • Harbour Bay Ferry Terminal - 5 min drive - 3.5 km
  • Batam Centre Ferry Terminal - 7 min drive - 6.7 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive
  • Singapore Changi Airport (SIN) - 14.8 miles/23.7 km
  • Seletar Airport (XSP) - 21.7 miles/34.9 km
  • Area shuttle (surcharge)

Restaurants

  • ‪Windsor Food Court - ‬8 min walk
  • ‪Sederhana Padangnese Restaurant - ‬5 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Bubur City - ‬5 min walk
  • ‪Ampera Berangin Rumah Makan - ‬8 min walk

About this property

Nagoya Mansion Hotel & Residence

At Nagoya Mansion Hotel & Residence, you'll be within a 10-minute drive of Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal. You can visit the spa to be pampered with sports massages, body wraps, or aromatherapy, and La Bamba Restaurant, one of 2 restaurants, serves Indonesian cuisine and is open for breakfast. An outdoor pool, a bar/lounge, and a fitness center are other features.

Languages

Chinese (Mandarin), English, Indonesian, Malay

At a glance

Hotel size

  • 200 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Area shuttle*

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Fireplace

Freshen up

  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Puncak Alam SPA has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

La Bamba Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast only.
La Brisa Foodpark - This restaurant specializes in Indonesian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Parlente Bar - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 300000 per night

Optional extras

  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 4 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Policies

Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hotel Nagoya Mansion
Nagoya Mansion
Nagoya Mansion Batam
Nagoya Mansion Hotel
Nagoya Mansion Hotel Batam
Nagoya Mansion Hotel & Residence Batam, Indonesia
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel Residence
Nagoya Mansion & Batam
Nagoya Mansion Hotel & Residence Hotel
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel & Residence Hotel Batam

Frequently asked questions

Does Nagoya Mansion Hotel & Residence offer free cancellation for a full refund?
Yes, Nagoya Mansion Hotel & Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Nagoya Mansion Hotel & Residence?
Yes, there's an outdoor pool.
Are pets allowed at Nagoya Mansion Hotel & Residence?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Nagoya Mansion Hotel & Residence?
Yes, there's free self parking.
What are the check-in and check-out times at Nagoya Mansion Hotel & Residence?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Nagoya Mansion Hotel & Residence and nearby?
Nagoya Mansion Hotel & Residence has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Nagoya Mansion Hotel & Residence?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Indonesian cuisine.
What's the area around Nagoya Mansion Hotel & Residence like?
Nagoya Mansion Hotel & Residence is in the heart of Batam, a short 6-minute walk from Nagoya Hill Mall and 17 minutes' walk from Grand Batam Mall.

Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

abit far from shopping centre
NEO JIA AN, 3-night trip
Verified Expedia guest review

6/10 Good

Hotel is convenient to Nagoya Shopping Centre (5-10 min walk. Room was clean. Was very frustrated with the poor internet as had to log in again almost every time I wanted to use it. Satellite TV was limited to what I was expecting. Only two elevators and at times had to wait for long periods of time to use. Limited breakfast, compared to other hotels. All in all, o.k. but not sure if want to use again.
Perry, 6-night business trip
Verified Expedia guest review

6/10 Good

Raymond, 2-night trip
Verified Hotels.com guest review

6/10 Good

Wifi is not stable connection
ZAW MAUNG, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

YUKIHIDE, 1-night trip
Verified Expedia guest review

2/10 Poor

Lam hong, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kamsani, 2-night trip
Verified Hotels.com guest review

6/10 Good

air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Didier, 2-night business trip
Verified Hotels.com guest review

6/10 Good

pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Didier, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

1. Staff availability answering phone call 2. Request as per booking not fulfill. (Example: we wanted for queen bed but when arrived, no more available) 3. Aircon not cool. 4. Our room near to the lift, it was very noisy when the brake catches or release.
Burhan, 2-night trip
Verified Travelocity guest review

2/10 Poor

Poor facilities
Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Mohd Jasman, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ok just average. Could be better
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good Location
Good Location
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great stay
Location is good. Clean and all staff are very friendly.
Barmawi, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Can't use grab app through hotel WiFi...
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Family suddenly feel like going for a day getaway. We didnt manage to book the usual hotel, got this hotel last minute without looking other reviews .This will be the first and last time staying in this hotel : First room not ready when we came at 2plus deliberately, given only one card causing inconvenience, water bottles x2 ea provided , towels x 3 ea when we mentioned 4 guests.Not to mention the hot water took quite a while. luckily the staffs are polite and professional in service, beds are comfortable , 2 out of 3 air conditioning system work very well , shower s' water pressure ok, both TV working, swimming pool nice but cosy, location near nagoya shopping mall. We feel it is not really worthwhile in term of $$.
LiewKM, 1-night family trip
Verified Expedia guest review

6/10 Good

Bath towels were old and pillow and bedsheets were stale.
Sim, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was fast and efficient and staff was friendly, smiley and professional. Everything was clearly explained to me. Am happy with my choice. Location is convenient and near to Nagoya hills malls
1-night trip
Verified Expedia guest review

8/10 Very Good

Is Central in Nagoya and hotel is quite worth for the money paid, quiet and a reasonable good gym workout area.
2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

It was average. Front desk was not very friendly. Not very clean.
1-night trip with friends
Verified Expedia guest review

4/10 Fair

Infected with ants. Despite changing several rooms, all rooms had full of ants. Staff are not friendly. Air con not working properly.housekeeping does not top up shower gel and shampoo or change towel. For everything they will ask you to pay be it extra pillow or shower gel and etc
Soni, 2-night romance trip
Verified Expedia guest review

4/10 Fair

I ignore what other people say before i book the room but after i arrive there i do relaise the room was small,air con are leaking ,the toilet water are slow and dirty Some staff are arrogant as they are when you ask what was wrong with the lift, instead of asnwering they choose to be pretending not to listen ..we up the stair case since we arrive until we chech out. Anyway we book the big room with 2 bedroom,living room n kitchen but the room are not as fresh ,clean and good as i thought
Regina, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

In desperate need of a refurb. Room was tatty but the bed was comfortable enough. Bathroom was minuscule and the towels. would rip the skin from your back. Staff were pleasant and tried to be helpful. Buffet breakfast was very limited and the fruit was tired looking. My room overlooked the nearby mosque and the soundproofing of the windows did nothing to stop the 4am wake up call from the Muezzin.
ALASDAIR, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Zulfadly, 1-night family trip
Verified Hotels.com guest review