Dirty room, filthy toilets, full of stains n hair in toilet, WC was dirty, furniture is in bad condition look wise, tea making machine was not cleaned since ages as dust particles were difficult to remove... total staff needs training, only security in parking was good...
Horrible staff- not trained to handle guest n dirty rooms, need housekeeping to improve- total staff need training - itâs making Taj assosiation an embarrassment...
The bathroom was a little dirty. No staff helped with luggage either when coming in or at departure. The window latch was broken and it was noisy outside.
I book room by Expedia.com. Already paid. When I arrive hotel, I show my voucher for check in. Young man, staff ask for my credit card. Try to charge again. And
Everything was great except for internet connection. My fifth stay here. It has always been a problem. If you don't need urgent on lunch next work and you don't mind surfing in their computer room. This hotel is of great value
Internet was networking and staff did not tell clearly that was the case.. just dodged the issue, kept asking me to try again and again.. a little honesty would have saved time. Entrance is difficult and somewhat crummy.
The hotel check in time is 2:00 PM, which is absurd considering most travelers reach their destination in morning. Not sure what the hotel expect their guests to do till 2:00 PM.
I reached at 10:00 am and asked to pay around 25% extra as early check in charge.
When booked the hotel nothing was mentioned about early check in cost. If there is early /late check in cost then there should be transparency and guest should be given option to select check in time along with date. Accordingly the cost should be confirmed.
Once the guest arrives at hotel then informing about hidden cost is something not expected from a TATA group venture.
Si bien no hubieron inconvenientes graves, al hotel le falta mucho en cuestiĂłn de servicio al cliente. El check in demorĂł 45 minutos. ExtendĂ mi estadĂa una noche mĂĄs y tuve que hacer un segundo check in(ÂżRidĂculo?), lo que tomĂł otros 45 minutos!!! El wifi es un desastre, y cada dĂa tuve que bajar a la recepciĂłn a resetearlo: Media hora cada vez, ellos no tenĂźan claro como hacerlo. La clave SIEMPRE era incorrecta. Como viajero de negocios me resulta importante tener una conexiĂłn al menos aceptable, pero no es el caso aquĂ.
La limpieza no es el fuerte del hotel, poquito poquito....
Gaste algo mĂĄs y vaya a un mejor hotel.
This is a great place to stay with friends and family. The hotel staff is very courteous. The hotel as such was neat and clean and we could not find a speck of dust anywhere.
Also, food is fabulous here. We ordered vegetarian food and it was really nicely cooked and was quite tasty. I would definitely recommend them.
Very good stay. Clean rooms and bed. Good location on wide road; not in congested area. Car parking available. Restaurant is very good. Buffet available for breakfast.