We stayed in 2 poolside suites but we had to change rooms when we first arrived as the doors to the patios would not lock.The rooms are very big and comfortable. However, there was a lack of real maintenance on our floor, with peeling wallpaper in the halls, rusting rails preventing the shutters to the pool opening fully, scuffs on the walls and lots of dust under the curtains next to the bed and under the TV. I even cleaned the top of the light switches to the bathroom with a cotton bud. This type of thing could easily be done once in a while by housekeeping.
The bathroom, bedding, floors and kitchen area, on the other hand, were very clean.
Our room was quiet and the air conditioning worked well.
The major plus points of this hotel are the breakfast spread, which has huge choices for every taste, and the dedication of the hotel staff, from front desk to the concierge, the shuttle drivers and dining room staff.
Our stay was pleasant overall but management should be vigilant about overall upkeep.