Grand Mercure Beppu Bay Resort & Spa puts you within a 10-minute drive of Harmony Land and Hells of Beppu. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at LE SENSORIEL, which serves breakfast and dinner. A bar/lounge, a sauna, and a steam room are other highlights. Fellow travelers say good things about the overall property condition.
All inclusive
All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are not accepted.
Food and beverages
Buffet meals, snacks, and beverages included
Languages
English, Japanese
At a glance
Hotel size
289 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Transfers
Free train station shuttle from 3:00 PM to 6:00 PM
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
What to do
Hot springs
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Seasonal outdoor pool
Full-service spa
Sauna
Steam room
Lockers available
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible registration desk
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning and heating
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.
Dining
LE SENSORIEL - This buffet restaurant serves breakfast and dinner.
Awards and affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 2000 for children
Pool, spa, & gym (if applicable)
Pool access available from 3:00 PM to 7:00 PM
The seasonal pool is open from July to August
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.
Also known as
Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji
Frequently asked questions
Does Grand Mercure Beppu Bay Resort & Spa offer free cancellation for a full refund?
Yes, Grand Mercure Beppu Bay Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Beppu Bay Resort & Spa?
Yes, there's a seasonal outdoor pool. Guests have pool access from 3:00 PM to 7:00 PM.
Are pets allowed at Grand Mercure Beppu Bay Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Mercure Beppu Bay Resort & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Mercure Beppu Bay Resort & Spa?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 11 AM.
What is there to do at Grand Mercure Beppu Bay Resort & Spa and nearby?
Onsite recreation at Grand Mercure Beppu Bay Resort & Spa includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Grand Mercure Beppu Bay Resort & Spa also has a steam room.
Are there restaurants at or near Grand Mercure Beppu Bay Resort & Spa?
Yes, there's an onsite restaurant, LE SENSORIEL.
Does Grand Mercure Beppu Bay Resort & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
Feb 4, 2025
Tateki
Tateki, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
Beautiful Seaview.
Chee Boon
Chee Boon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 29, 2025
YoonHee
YoonHee, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 29, 2025
HUANG
HUANG, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 25, 2025
Yukari
Yukari, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 23, 2025
SEYOUNG
SEYOUNG, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2025
Wai Man Nik
Wai Man Nik, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 13, 2025
Resort does not acknowledge or respond
Resort would not acknowledge the refund policy they provided to me in the message app and in email because the resort did not translate it in English properly. Resort did not respond to my messages after instructing me to message them through the message app. Resort did not respond to my emails after instructing me to email them and providing me with an email address to use.
Verified traveler
2-night family trip
Verified Hotels.com guest review
4/10 Fair
Jan 1, 2025
It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 22, 2024
chi hung
chi hung, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Impressive
Impressive service and room conditions.
Breakfast was awesome with good variety.
Stunning views from room.
Jittinai
Jittinai, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
DONGGON
DONGGON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Nice stay
Jackie
Jackie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
so fong
so fong, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Yusaku
Yusaku, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Minji
Minji, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
MASAFUMI
MASAFUMI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Hiroko
Hiroko, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
hui chun
hui chun, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Brandon
Brandon, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 22, 2024
Ho Yan Rica
Ho Yan Rica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
KATSUHIRO
KATSUHIRO, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 12, 2024
전망좋고 수영장과 온천도 멋져요
전망좋고 수영장과 온천도 멋져요. 그리고 1층 로비의 바에서 무료 음료, 맥주, 스낵을 먹을 수 있는 서비스가 너무 좋았습니다.
dongho
dongho, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2024
산 뷰의 기본룸을 묶었는데, 일본에서 잘 볼 수 없는 크기의 룸이였습니다.
세명의 가족이 묶기에 부족함 없이 넓었고, 대욕장 역시 너무 좋았습니다.
이 지역에 다시간다면 재방문 의사 있습니다.