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Sereno Hotel

3.0 star property
Hotel with spa, near San Cristóbal de las Casas Cathedral

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Photo gallery for Sereno Hotel

IL Giardino | Premium bedding, individually decorated, individually furnished
Fireplace
Front of property
Terrace/patio
Property entrance
In the heart of De La Merced, Sereno Hotel offers a serene oasis with a bar, garden, and relaxing spa. Stay connected with in-room WiFi and energize at the gym. With luggage storage and tour assistance at your fingertips, this hotel near San Cristóbal de las Casas Cathedral is perfect for unwinding.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Connecting rooms available
  • Gym
  • Pet friendly
  • Free parking

Main amenities (11)

  • Daily housekeeping
  • Full-service spa
  • Fitness center
  • Bar/lounge
  • Room service
  • Terrace
  • Garden
  • Snack bar/deli
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
The current price is $56
includes taxes & fees
$48 per night
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Premium bedding, individually decorated, individually furnished

Deluxe Room

Highlights

Yard
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished

Standard Double Room

Highlights

Yard
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 182 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Premium bedding, individually decorated, individually furnished

Family Room

Highlights

Yard
Individually furnished
Individually decorated
Heating
Connecting rooms available
Plasma TV
Renovated in 2024
Premium bedding
  • 538 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 4 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk
  • Santo Domingo Handicraft Market - 9 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Café Bar Revolucion - ‬2 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Casa de Ahn - ‬1 min walk
  • ‪Tarumba Restaurant - ‬1 min walk

About this property

Sereno Hotel

Sereno Hotel offers a fantastic location, putting you just steps from San Cristóbal de las Casas Cathedral. Guests can be pampered with massages at the spa. A bar/lounge, a fitness center, and a snack bar/deli are other highlights at this Colonial hotel.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 6 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Hosted evening meals each Tuesday, Wednesday, Thursday, Friday and Saturday for a surcharge
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fitness center
  • Full-service spa
  • Colonial architecture

Accessibility

  • Smooth flooring in public areas

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Dining

INDÓMITO - Overlooking the garden, this bar serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Hosted evening meal costs MXN 400

Children & extra beds

  • Rollaway beds are available for MXN 250.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 250.00 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Sereno Art Hotel San Cristobal de las Casas
Sereno Art Hotel
Sereno Art San Cristobal de las Casas
Sereno Art
Sereno Art Hotel
Sereno Hotel Hotel
Sereno Hotel San Cristóbal de las Casas
Sereno Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

Does Sereno Hotel offer free cancellation for a full refund?

Yes, Sereno Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sereno Hotel?

Yes, cats and dogs are welcome. There's a charge of MXN 250.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Sereno Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sereno Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Sereno Hotel and nearby?

Sereno Hotel has a spa and a fitness center, as well as a garden.

Does Sereno Hotel have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Sereno Hotel like?

Sereno Hotel is a short 4-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo.

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Sereno Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff and beautiful hotel!
Anna, 1-night trip

10/10 Exceptional

Wonderful and a very very unique hotel!
Anna, 7-night trip

2/10 Poor

Too noisy
This hotel is a one floor building the rooms are situated where the restaurant, bar and reception are. Our room was directory to the street on one side and right outside of our door was the reception, two full nights of not sleeping due to the noise either from the street or the reception and restaurant.
Bibiana, 2-night trip

4/10 Fair

Not what we expected, not what was on the website.
bonifacio, 2-night trip

10/10 Exceptional

Daisy Karina, 2-night trip

10/10 Exceptional

Muy buena opción en el centro de Sancris
El hotel es lindo. Los espacios son muy cálidos y la chica de recepción es totalmente gentil. Nuestra habitación estaba al final del hotel, lo cual fue extraordinario, pues nos tocó la única habitación que da hacia el patio trasero del establecimiento. Grandes ventanales y una hermosa vista del jardín. La habitación es cómoda, las camas y almohadas deliciosas. Agua caliente sin problema. Solo que el espacio del baño dentro de la habitación no está totalmente independiente, eso la hace un poco incómoda, si vienes con compañía. En la habitación tuvimos que matara 3 avispas, supongo que como no l techo es de madera y hay mucha vegetación, deben entrar por alguna parte y eso podría ser peligroso en algún momento. Fuera de esos dos detalles, el hotel bien vale la pena y es muy lindo y cómodo. Además de que la ubicación es fabulosa pues estás a solo 1 cuadra del parque central y todas las áreas turísticas de San Cristóbal. Ademas, cuentas con estacionamiento.
Octavio, 1-night trip

8/10 Very good

Tiene personal , súper accesible , amable , con buena atención .
Maritza, 2-night trip

10/10 Exceptional

Que dan un buen servicio
Andres, 2-night trip

6/10 Good

Se ve un excelente lugar
1-night trip

10/10 Exceptional

Hans, 1-night trip

10/10 Exceptional

Sergio, 2-night trip

10/10 Exceptional

Excelente atención y servicio por parte del personal El único pero que le pondría es que mi reserva dice que tendía una bebida de cortesía y no la tuve
Felipe de Jesus, 2-night trip

8/10 Very good

Nada espectacular, estaban en remodelación, polvoso.
Fernando, 1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

Tiene agua caliente
Jorge Gerardo, 1-night trip

10/10 Exceptional

Es una excelente alternativa de hospedaje en el centro histórico
Ricardo Adalberto, 3-night trip

10/10 Exceptional

James E, 1-night trip

10/10 Exceptional

Habitaciones amplios y cómodas.
Nestor, 1-night trip

10/10 Exceptional

Súper
Excelente Hotel muy Buen servicio todo el personal muy amable
carlos, 2-night trip

10/10 Exceptional

carlos, 1-night trip

8/10 Very good

claudia, 1-night trip

4/10 Fair

8/10 Very good

Que no hay restaurante ahí, pero el de la misma cadena que está a lado es delicioso

8/10 Very good

4-night trip

10/10 Exceptional

Te dan bebidas al llegar, son muy amables, el lugar muy bien ubicado y cuidado