In the heart of Genoa, Hotel Palazzo Grillo offers a stylish retreat. Take advantage of dry cleaning services, unwind in the arcade/game room or explore the library while staying connected with in-room WiFi. Guests rave about the helpful staff and appreciate perks like luggage storage and tour assistance.
Hotel Palazzo Grillo is just 4.7 mi (7.5 km) from the airport and offers a shuttle (available 24 hours). Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, Old Port and Piazza de Ferrari are within just a 10-minute walk. Fellow travelers say great things about the helpful staff.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
24-hour offsite parking within 1969 ft (EUR 24 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Pool table
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Business center
Meeting room
Conference space (969 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 1545
Safe-deposit box at front desk
Terrace
Library
Communal living room
Arcade/game room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Parking is available nearby and costs EUR 24 per day (1969 ft away; open 24 hours)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 010025-ALB-0020
Also known as
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa
Frequently asked questions
Does Hotel Palazzo Grillo offer free cancellation for a full refund?
Yes, Hotel Palazzo Grillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palazzo Grillo?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is airport shuttle service offered by Hotel Palazzo Grillo?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Hotel Palazzo Grillo?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Palazzo Grillo and nearby?
Have fun with nearby activities like cycling and hiking. Hotel Palazzo Grillo also has an arcade.
What's the area around Hotel Palazzo Grillo like?
Hotel Palazzo Grillo is a short 4-minute walk from Old Port and 7 minutes' walk from Piazza de Ferrari.
Hotel Palazzo Grillo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
Nov 13, 2024
Nice old town area, good breakfast, professional service
Mikhail
Mikhail, 3-night trip
10/10 Exceptional
Oct 9, 2024
Convenient location and great staff
Fred
Fred, 3-night trip
10/10 Exceptional
Oct 13, 2024
The staff were very friendly and helpful and the property was charming and right in the heart of the historic district.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Oct 12, 2024
Lovely hotel, very niche, it was good experience
Claire
Claire, 2-night trip
10/10 Exceptional
Oct 14, 2024
The room was clean and the staff very helpful. The location is walkable to the sites.
Rebeca
Rebeca, 1-night trip
10/10 Exceptional
Oct 9, 2024
Great property in the middle of town
Martin
Martin, 2-night trip
8/10 Very good
Jun 7, 2024
Quiet, safe and a pleasant stay.
Dylan
Dylan, 2-night trip
10/10 Exceptional
Apr 24, 2024
We really loved staying here, it was an easy walk to all of the attractions and the dinner recommendation was incredible
We would come and stay again next time for sure
Alex
Alex, 1-night trip
10/10 Exceptional
Oct 22, 2024
Reception staff went out of their way to help us when we were unable to locate the restaurant we had booked.
John Richard
John Richard, 3-night trip
10/10 Exceptional
May 16, 2024
Great hotel
Exceptional hotel room fabulous great location close to everything would return
Gerard
Gerard, 2-night trip
10/10 Exceptional
Sep 23, 2024
Great location, walkable to many restaurants, vibrant squares and cafes. A little challenging to find since you can get taxis directly to the , but we managed. Staff was so helpful.
Daysha
Daysha, 1-night trip
10/10 Exceptional
Jun 26, 2024
Génova Stay
We loved this hotel!! Amazing facility
And Great service !!!
Karla I
Karla I, 1-night trip
10/10 Exceptional
Oct 4, 2024
Wonderful reception staff. Received 2 great dinner recommendations. Very accommodating and helpful. Easy to get around on foot. Beautiful old palazzo that has been updated. Comfortable accommodations.
Paige
Paige, 2-night trip
10/10 Exceptional
Nov 5, 2023
Lovely place, helpful staff, nice breakfast and a stunning building!
David
David, 3-night trip
10/10 Exceptional
Jul 8, 2024
Well maintained property in heart of Genoa.
Petr
Petr, 1-night trip
10/10 Exceptional
Jul 1, 2024
Beautiful modern hotel in a very old, elegant building. The square in front is very charming. Excellent, helpful staff.
Jack
Jack, 3-night trip
10/10 Exceptional
Apr 24, 2023
Great hotel, excellent location, close to everything, super friendly staff
Edina
Edina, 1-night trip
10/10 Exceptional
Sep 12, 2024
First Class Hotel
The Palazzo Grillo is a beautiful hotel with first class service and accommodations.
Our train to Ventimiglia was canceled due to a strike, but the person at the front desk was able to recommend some options and later arranged for a taxi to take us there. We very much appreciated their help.
Would highly recommend this hotel.
Ron
Ron, 1-night trip
10/10 Exceptional
Jun 17, 2024
Lovely hotel
Clean rooms and lovely staff. There is a terrace at the top of the hotel which is open to guests. Had a glass of wine with friends prior to going to bed.
Paraskevi
Paraskevi, 1-night trip
10/10 Exceptional
Jul 15, 2022
Nice stylish hotel in the heart of the old town.
John
John, 2-night trip
6/10 Good
Oct 27, 2024
Had to carry our luggage’s to two different flight of stairs going to our room and was too difficult to maneuver our big luggages. Not accessible to vans or transpo, you have to walk to the hotel about 4 minutes.
Judaline
Judaline, 1-night trip
10/10 Exceptional
Mar 22, 2024
The hotel is gorgeous and steeped in history. The staff were exceptionally accomodating. Lastly the breakfast starting each morning with a glass fresh squeezed blood orange juice was was a perfect start to each day of my trip. Highly recommend this place!
Lyall J
Lyall J, 5-night trip
10/10 Exceptional
Nov 22, 2023
Wonderful multilingual staff.
Mark
Mark, 1-night trip
10/10 Exceptional
Jul 9, 2023
Great hotel which is a former palace, right in the historical center of Genoa, steps from all the history. Breakfast is excellent - the best we had so far from many places: Sardinia, Madrid, Le Spezia.
Ruslan
Ruslan, 1-night trip
10/10 Exceptional
Dec 16, 2022
Great hotel and great breakfast
Great hotel once you can find it - it’s in the heart of old town, which to no fault of the hotel, is difficult to get around on your first time. Amazing hotel - huge room, nice bathroom.
Get the breakfast - great spread.