Av. 5 de Mayo no. 12, esq. c/ Calle 1 de Marzo, San Cristóbal de las Casas, CHIS, 29200
What's nearby
Mesoamerican Museum of Jade - 2 min walk
Plaza 31 de Marzo - 4 min walk
San Cristóbal de las Casas Cathedral - 4 min walk
Santo Domingo Handicraft Market - 10 min walk
Ciudad Cuauhtemoc - 12 min walk
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
Restaurants
El Fogon de Jovel - 2 min walk
Casa de Ahn - 2 min walk
Tarumba Restaurant - 2 min walk
Tamales Regionales - 1 min walk
Restaurante Long Cheng - 1 min walk
About this property
Hotel Casa de Familia de San Cristobal
When visiting San Cristóbal de las Casas, Hotel Casa de Familia de San Cristobal is a great choice to consider. For a bite to eat, guests can check out Yuria Arte Culinario, which serves Mexican cuisine and is open for breakfast. Fellow travelers love the helpful staff.
Languages
Spanish
At a glance
Hotel size
11 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 8:00 AM–noon
Restaurant
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Facilities
2 buildings/towers
Built in 1825
Garden
Fireplace in lobby
Colonial architecture
Room amenities
Be entertained
32-inch flat-screen TV
Premium digital channels
Home comfort
Heating
Fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Yuria Arte Culinario - This family restaurant specializes in Mexican cuisine and serves breakfast only.
Fees & policies
Refundable deposits
Cash Breakage deposit: MXN 500 per stay
Optional extras
English breakfast is offered for an extra charge of approximately MXN 120.00 per person
Late check-out can be arranged for an extra charge
Policies
There is limited hot water on site.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Casa Familia San Cristóbal San Cristóbal de las Casas
Hotel Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristóbal de las Casas
Casa Familia San Cristóbal
Hotel Casa Familia San Cristóbal San Cristobal de las Casas
Hotel Casa Familia San Cristóbal
Hotel Hotel Casa de Familia San Cristóbal
Hotel Casa de Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristóbal
Casa Familia San Cristóbal San Cristobal de las Casas
Casa Familia San Cristobal
Frequently asked questions
Does Hotel Casa de Familia de San Cristobal offer free cancellation for a full refund?
Yes, Hotel Casa de Familia de San Cristobal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa de Familia de San Cristobal?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa de Familia de San Cristobal?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Casa de Familia de San Cristobal?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Hotel Casa de Familia de San Cristobal and nearby?
Hotel Casa de Familia de San Cristobal has a garden.
Are there restaurants at or near Hotel Casa de Familia de San Cristobal?
Yes, Yuria Arte Culinario offers Mexican cuisine.
What's the area around Hotel Casa de Familia de San Cristobal like?
Hotel Casa de Familia de San Cristobal is in De La Merced, a short 2-minute walk from Mesoamerican Museum of Jade and 4 minutes' walk from Plaza 31 de Marzo.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 7, 2024
Our stay was excellent
Armando
Armando, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
Manuel
Manuel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2024
My friend and I stayed here and had a great stay.
Ruth
Ruth, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
May 28, 2024
Attentive staff and hotel located in walking distance of restaurants and activities in the town
Liliana
Liliana, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 12, 2024
Love the vibe and architecture of the building.
Irineo
Irineo, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 19, 2024
A
Very nice hotel in excellent location a couple of blocks from the city center. Staff was friendly, grounds were immaculate, and the room was beautiful. We felt so safe that we’d sleep with the sliding door completely open. Would definitely stay here again
Ivana Papandrea Gonzalez
Ivana Papandrea Gonzalez, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2024
Me encantó mi estancia en este hotel. El personal de recepción y del restaurante muy amables y servicial. Resolvieron cualquier duda que tuve. Mi habitación siempre muy limpia y con lo necesario, la cama muy cómoda y olía muy bien.
Azalia
Azalia, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2024
The Best!
Beautiful place, excellent courtesy.
Lourdes
Lourdes, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 24, 2023
Loved the property. Lovely staff. The only thing is I didn’t realise my bedroom had no window I could see out of. Which is not ideal for long stays of if you plan to work remotely from the room.
Tony
Tony, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 9, 2023
Love it, very nice and excellent staff
Salvador
Verified Expedia guest review
10/10 Exceptional
Dec 8, 2023
For my wife and I, this Hotel is a great discovery in San Cristobal de las Casas. It is a house that was transformed into a Hotel only in 2019 and then had to close due to the pandemic. . . It is a magnificent European-style house with only 11 rooms. It could very well be classified as a Boutique Hotel. The location is very close to the main square and its surroundings (La Merced neighborhood).
When we return to Chiapas, to San Cristobal this will be our first option because it is a place that invites you not to leave it, or to always return.
Violeta
Violeta, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 8, 2023
RAUL
RAUL, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Nov 30, 2023
Loved loved this property! Staff is nice and helpful hotel is clean and lovely. 10 out of 10 .
Hilda
Verified Expedia guest review
10/10 Exceptional
Nov 26, 2023
Even more beautiful than the online photos. We loved our stay here.
Sarah
Sarah, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 17, 2023
Everything was very nice
Sandra
Sandra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 17, 2023
Sandra
Sandra, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 4, 2023
We really got lucky finding this property. This is one of the prettiest places we've stayed. Everyone was super nice and helpful. It had everything we needed and more. Highly recommend!
Mary
Mary, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2023
It is beautiful and great service
LAURA
LAURA, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2023
This was a charming hotel in the traditional style a few blocks from the main dining and shopping area. The staff was fantastic and the hotel was beautiful. They need to take a planer to some of the doors though because they were difficult to open and shut. The hotel West charming and I will return.
Robert Lockwood
Robert Lockwood, 4-night romance trip
Verified Expedia guest review
6/10 Good
May 29, 2023
Nice hotel, great location but personnel doesn't provide you with right instructions for the tours, also it's super humid and rooms don't have AC units so make sure you ask for an electrical fan to make yourself a lit comfortable.
Cristina
Cristina, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2023
Staff was great. Property was awesome. Potable water in the hotel. San Cris is a great destination.
David
David, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
May 3, 2023
This property was comfortable and the staff are SO friendly and helpful. I felt safe and relaxed while there. The downsides: the room I was in got basically zero wifi, and effectively had no windows (a clerestory up top let in a little light but no air), which I find to be a bummer. The upsides: I got incredibly ill while I was staying here (NOT related to the hotel) and I was so well cared for and looked after by everyone, especially the young man who staff s the front desk overnight. I *wish* I had been well enough to take advantage of all the help this team was willing to provide in terms of finding things to do and getting out of town to see the sights. Next time!
Jennifer
Jennifer, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 29, 2023
The staff was incredibly helpful and always very nice to assist us with anything. The hotel is beautiful and the grounds are calming.
William
William, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2023
Clean and cozy
RAUL
RAUL, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Mar 21, 2023
The hotel had such a wonderful Spanish colonial feel including even the furniture, atmosphere, and architecture…. The staff were very friendly and helpful…. I scheduled several tours and rides from the front desk…. They primarily spoke Spanish, but when I showed them the Google translate app, they immediately downloaded it, and were always ready to converse with me when I had a question….Very close to the center if that’s where you want to be…..