6/10 Bien
5 avr. 2025
Not bad but room for improvements
We had an oceanfront room which was spacious and had a great view.
The kitchen was nice, though missing some essential items.There were no baking pans, however when I inquired about it the front desk was able to find something only for me to realize that are no oven mitts.The stove was a hard to use because there are no decals on any of the knobs so it was a guessing game to use it.I do feel that there could be some more items added to the kitchen for basic cooking: mixing bowl, colander, measuing cups/spoons, scissors, to name a few.
Unlucky for us, we ended up with some neighbors one night that had VERY loud s$x for over an hour.I advised the front desk as I had 2 young girls that were a bit uncomfortable. The staff did say that the guests were called but didn't answer and that was all that was done.This is not the hotels fault but I did think someone on staff would go up to the room with a noise complaint but I was advised it was reported to mangement.
The most challenging part of our stay was housekeeping.We were at the hotel for 4 nights and not once did we get a room refresh.We ran out of TP in the middle of the night and I had to steal the tp off a maids cart.Ha to request towels twice, as well as new sheets.The sheets were left in our room and we had to make the bed.Garbage was full, and we had a pile of towels and sheets that were never picked up. I asked the front desk for service on day 3 and still no service. As a mom on vacation, that was a big deal to me.
Tami
Tami, séjour en famille de 4 nuits
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