The hot water pools, jaccuzi and sauna were all very appreciate when I got there at night :-)
There is two big pools, side by side, with different heat level (normal & warm), two small jacuzzi (hot & very hot) and a steam sauna, naturaly heated by the river passing below your feet (it gets very hot if you close the door) I was going from the hot sauna to the coolest pool, then going to the warmer one & then the hot jacuzzi (simply amazing)
Room are clean, convinient and the breakfast is very good (choice of typical or american style)
It's true that some individual at the front desk are not always the most smiling peoples, but who cares you will have one in "your" face once you'll be in the jaccuzi anyway.
I was travelling from San Jose to volcan La Fortuna and this hotel is right in between distance. (I paid $80.00 cad , breakfast and hot tub included)