Air cond in the room was broken. Hotel didn't want to give us another room. Street is very noisy and the window doesn't stop any noise at all, it's very difficult to sleep. The wifi is very bad, very slow, and always cutting. And the chief, Claudio, is not very friendly with clients, especially during breakfast. If you are 1minute late to quit the breakfast room in the morning, he is very angry. He is so disagreable. Even to his employees, he talks very bad. He shouldn't do any work in relation with customers, neither be a chief. Other people from reception and restaurant are very nice. Only Claudio is a bad personn.