El Museo Castillo Serralles - 11 min drive - 10.5 km
Getting around
Ponce (PSE-Mercedita) - 12 min drive
Mayagüez (MAZ-Eugenio María de Hostos) - 57 min drive
Luis Munoz Marin Intl. Airport (SJU) - 84 min drive
Rafael Hernandez Airport (BQN) - 94 min drive
Restaurants
Burger King - 3 min drive
Wendy’s - 6 min drive
McDonald's - 4 min drive
Rancho Playero - 6 min drive
El Mesón Sandwiches - 3 min drive
About this property
Solace by the Sea
Situated by the ocean, Solace by the Sea is a great choice for a stay in Ponce. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palmares, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a children's pool, and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
101 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Parking
Secured uncovered onsite self parking (USD 3.00 per stay)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Shared microwave
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Children's menu
What to do
Beach nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1970
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Outdoor entertainment area
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Stair-free path to entrance
Tile flooring in room
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
Palmares - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Refundable deposits
A damage deposit of USD 100 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100.0 per stay
Pets are allowed for an extra charge of USD 60 per pet, per stay
Parking
Uncovered self parking costs USD 3.00 per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 11:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce
Frequently asked questions
Does Solace by the Sea offer free cancellation for a full refund?
Yes, Solace by the Sea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Solace by the Sea?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Solace by the Sea?
Yes, cats and dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 60 per pet, per stay, and there's also a deposit of USD 100.0 per stay. Service animals are exempt from fees.
Is parking offered on site at Solace by the Sea?
Yes. Self parking costs USD 3.00 per stay.
What are the check-in and check-out times at Solace by the Sea?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Solace by the Sea and nearby?
Solace by the Sea has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Solace by the Sea?
Yes, Palmares offers local and international cuisine.
What's the area around Solace by the Sea like?
Solace by the Sea is located a short 8-minute walk from Playa Cayo Cardona.
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.4/10
Staff & service
6.0/10
Amenities
5.8/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 29, 2024
JAVIER
JAVIER, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Lynette
Lynette, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
El personal es excelente, desde recepción , los empleados de el restaurante (barra) el joven que mantiene limpio los alrededores, en fin todos. Es un lugar acogedor q cuenta con dos piscinas (una para los niños pequeños y otra para los adultos y jovenes) cancha de baloncesto y volleyball. Le hace falta cariño al edificio como tal , el area de la piscina esta disponible hasta las 12media noche q es muy bueno.
Ruth L
Ruth L, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 22, 2024
Good
Raymond
Raymond, 1-night family trip
Verified Orbitz guest review
2/10 Poor
Aug 19, 2024
Al llegar al hotel se ve peligroso por la noche porque no hay iluminación. hicimos el check in nos dieron dos cuartos que estaban ocupados por otros huéspedes. El tercer cuartos que nos dieron estaba sucio y al segundo día de la estadía llegamos al cuarto y estaba inundado por filtraciones en el área del baño así que nos mudan a una cuarta habitación y para colmo esa misma noche se fue el agua y no llegó hasta la 1 am del otro día. Es una pena porque el hotel está ubicado en un área bonita pero lamentablemente el hotel es muy viejo, no lo mantienen y el servicio de los empleados fue terrible.
Vanessa
Vanessa, 2-night family trip
Verified Expedia guest review
6/10 Good
Aug 18, 2024
Property was nice, could use a freshening up. Was left without water twice for a couple of hours on my two nights stay. Apart from that pretty nice , kind of old style. No laundry, no wifi.
Christian
Christian, 2-night family trip
Verified Expedia guest review
4/10 Fair
Aug 14, 2024
The mattress is so hard that trigger my back pain.
Guillermo
Guillermo, 4-night trip
Verified Expedia guest review
2/10 Poor
Aug 11, 2024
LES RECOMIENDO Q NO VAYAN ,NO BOTEN SU DINERO, YO RESERVE Y CAUNDO LLEGUE EL HOTEL PARECE ABANDONADO, HAY MUCHOS PERROS POR TODO EL HOTEL, LA PICINA EL AGUA NO SE VE LIMPIA Y CUANDO ENTRAS EN LA HABITACION HAY UN TERRIBLE HOLOR A HUMEDAD, CUALTO CON HONGO Y LA CAMA DURA, TUVE QUE SALIR CORRIENDO Y NO ME DEVOLVIERON NADA DE LO Q PAGUE.
adelmarie
adelmarie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 7, 2024
Good property and the staff was very polite. Pool is 24/7. You are closed to very good facilities and destinations
Rafael
Rafael, 1-night trip
Verified Expedia guest review
4/10 Fair
Jul 9, 2024
1. The toilet in the bathroom is not accesible for a handicap with wheelchair.
2. The room is not accesible for a handicap with wheelchair.
3. The lavabo is not accesible for a handicap with wheelchair.
4. No hot water.
RUBEN
RUBEN, 5-night family trip
Verified Travelocity guest review
6/10 Good
Jul 9, 2024
The accesible room:
1. To ise the toilet for a handicap in wheelchair is not accesible.
2. No hot water.
3. The accesibility in the room for wheelchair is not accesible.
4. The access to the lavabo for a handicap in wheelchair is not accesible, my wife had to use two glasses cup.
RUBEN
RUBEN, 5-night family trip
Verified Travelocity guest review
2/10 Poor
Jul 7, 2024
Yamil
Yamil, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Jul 2, 2024
Lo mas basura
Es una porqueria de hotel, los perros toman agua de la piscina en los cuartos hay cucarachas no hay seguridad.
Armando
Armando, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
Jun 17, 2024
This property should be shutdown. It’s not safe don’t take your family here. More than 30 stray dogs on property, dirty, the sheets are made out of some type of paper. The pools is the dogs drinking fountain. Mosquito hell
Joel
Joel, 2-night family trip
Verified Expedia guest review
2/10 Poor
Jun 8, 2024
This is a run down cheap motel not a hotel. Pool area was dirty. The beach is not within walking distance as advertised. Also there’s no fridge or microwave in the rooms. No ice vending machine. This is by far the worst place I’ve been & did not feel save at all.
Carmen
Carmen, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jun 5, 2024
Great desk service. Room had very small bathroom. Room smell and looked old.
Vanessa
Vanessa, 1-night romance trip
Verified Expedia guest review
6/10 Good
May 31, 2024
Raúl
Raúl, 2-night trip
Verified Expedia guest review
4/10 Fair
May 31, 2024
Perros 🐕 realengos por toda la propiedad
Melvin
Melvin, 1-night family trip
Verified Expedia guest review
6/10 Good
May 27, 2024
El lugar está descuidado, la entrada muy oscura, no habían toallas, los alrededores están oscuros. Deberían darle mantenimiento!
Richmarie
Richmarie, 1-night family trip
Verified Expedia guest review
2/10 Poor
May 26, 2024
It seems that you are entering an abandoned hotel, we had a bad night, the air conditioning stopped cooling and with a constant noise you could only see a local channel, not cable TV, it needs urgent renovation and more cleaning.
Parece que estas entrando a un hotel abandonado pasamos una mala noche el aire acondicionado dejo de enfriar y con un ruido constante solo se veia un canal local no cable tv, necesita una renovacion urgente y mas limpieza.
Ana Rosa
Ana Rosa, 2-night trip
Verified Expedia guest review
4/10 Fair
May 26, 2024
Definitely, this hotel needs some work
Glenda
Glenda, 1-night family trip
Verified Expedia guest review
2/10 Poor
May 25, 2024
No hay nadie en recepción para recibir a los huéspedes. Olor a perro, cinco perros en la entrada. Llevo 10 minutos esperando para poder hacer Check In a las 11:31 pm. Gracias.
Michelle
Michelle, 1-night trip
Verified Expedia guest review
2/10 Poor
May 20, 2024
First we booked solace by the sea in which EXPEDIA should of been knew that the hotel is closed luckily after waiting for about 4 or 5 hours the manager appeared and helped us get another hotel that is unacceptable so if anyone booked Solace by the sea please do other reservations this hotel is going to be closed for a long time
Angel
Angel, 6-night romance trip
Verified Expedia guest review
2/10 Poor
May 19, 2024
The hotel is in VERY BAD condition, neglected, there are many dogs loose in the areas, the pool is hot, and there was no water after 6 pm, the restaurant closed at 6 because of the water, there are no options for dinner, beds very hard, not at all comfortable, there is NO wifi, there are a lot of mosquitoes, I really don't recommend it, there are better options for the price.
Alanrubin
Alanrubin, 1-night family trip
Verified Expedia guest review
2/10 Poor
May 5, 2024
I never got to stay here lookedike a good place when i booked but i'm totallyi dissapointed i was never informed there was no water for a few days before Arrival
Remind u it was 315 am when i found out in person @Solace ofcourse i could not stay and then had to go to a neighbor hotel where they sent me.
irene
irene, 2-night family trip
Verified Expedia guest review
General property information
Travelers Say
"Great for a quick stay, although they have a pool and a bar."