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Hotel Esperanza & Artemisa Spa

3.5 star property
Hotel with restaurant, near Buquebus Colonia

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Esperanza & Artemisa Spa

Exterior
Seasonal outdoor pool, open 8:30 AM to 9:30 PM, sun loungers
Gym
Standard Double or Twin Room | View from room
Gym

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet friendly
  • Pool
  • Spa
  • Free breakfast
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Area shuttle
  • Ferry terminal shuttle
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

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$85 per night
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About the neighborhood

Map
Gral. Flores 237, Colonia del Sacramento, Colonia, 70000

What's nearby

  • Rio de la Plata - 3 min walk - 0.3 km
  • Colonia del Sacramento Lighthouse - 5 min walk - 0.4 km
  • Street of Sighs - 5 min walk - 0.4 km
  • Colonia Port - 10 min walk - 0.9 km
  • Buquebus Colonia - 10 min walk - 0.9 km

Getting around

  • Carrasco Intl. Airport (MVD) - 168 min drive
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Refugio Colonia - ‬1 min walk
  • ‪El Porton Parrillada - ‬3 min walk
  • ‪Colonia Sandwich & Coffee Shop - ‬1 min walk
  • ‪La Bohemia - ‬3 min walk
  • ‪Vinoteca De La Colonia - ‬2 min walk

About this property

Hotel Esperanza & Artemisa Spa

Hotel Esperanza & Artemisa Spa offers a great location, putting you within a 15-minute walk of Buquebus Colonia. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in sports massages, facials, or body scrubs. Other highlights include a fitness center, a sauna, and a seasonal outdoor pool.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only, 1 total)
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Ferry terminal shuttle*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 1878
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages, facials, body scrubs, and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

Optional extras

  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 9:30 PM
  • The seasonal pool is open from December 01 to March 20
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Esperanza Artemisa Spa
Esperanza Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Spa
Hotel Esperanza & Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Colonia Del Sacramento
Hotel Esperanza & Artemisa Spa Uruguay/Colonia Del Sacramento
Hotel Esperanza And Artemisa Spa
Hotel Esperanza Artemisa Spa Colonia del Sacramento
Hotel Esperanza Artemisa Spa
Esperanza & Artemisa Spa
Hotel Esperanza & Artemisa Spa Hotel
Hotel Esperanza & Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Spa Hotel Colonia del Sacramento

Frequently asked questions

Is there a pool at Hotel Esperanza & Artemisa Spa?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:30 AM to 9:30 PM.
Are pets allowed at Hotel Esperanza & Artemisa Spa?
Yes, cats and dogs stay free, with a limit of 1 total.
Is parking offered on site at Hotel Esperanza & Artemisa Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Esperanza & Artemisa Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Esperanza & Artemisa Spa and nearby?
Hotel Esperanza & Artemisa Spa has a seasonal outdoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Esperanza & Artemisa Spa?
Yes, there's an onsite restaurant.
What's the area around Hotel Esperanza & Artemisa Spa like?
Hotel Esperanza & Artemisa Spa is in Barrio Histórico, a short 10-minute walk from Buquebus Colonia and 2 minutes' walk from Colonia del Sacramento Aquarium.

Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

El desayuno muy completo. Las instalaciones muy lindas, el personal muy amable. Lo único que encontramos que no nos gustó fueron cucarachas en los baños de la piscina, lo menciono únicamente porque fueron varias las veces y no la misma cucaracha. 😂
3-night family trip
Verified Expedia guest review

8/10 Very Good

Ótimo hotel. Bem localizado.
O hotel é ótimo. Bem localizado. Limpo e com funcionários atenciosos. Só não vale 5 estrelas porque não tem estacionamento gratuito conforme informado no anúncio e consequentemente na pesquisa. Não chega a ser um grande problema já que há vagas na rua em frente e a cidade é bem segura. Mas ainda assim não corresponde ao anúncio.
Tomaz, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel in the center of Colonia on the main street. The hotel is located near the old city, so you can walk to it.
Marga, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice old hotel
Old and charming hotel near the old part of the city. Within walking distance from restaurants, places of interest etc.
Ove, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Visiting Colonia
We spent 2 nights in Colonia and had reserved at Hotel Spa Artemisa ahead of time hoping we’d stay more but we wouldn’t have stayed any longer. There was a torrential rainfall as we arrived at Colonia and the hotel, we had no room electricity. There were quite a few leaks from the rain in corridors, they didn’t seem concerned, didn’t mop up or signalled them even though floors were slippery. There was a short circuit in adjoining room, so they offered us another room, after I complained about the no electricity. No soaps or any toiletries in the room. Very dark with old furniture, not antiques, just old. They obviously don’t clean under beds, found stuff under both. Bathrooms are tiny and water splashes out of the shower, but that seems fairly common here. Bed was king size and nice, not enough pillows though, 4 thin ones only. Sleeping was comfortable but the AC/heater was old and hard to use with remote. What made sleeping difficult was the constant noise outside on the Main Street, motorcycles were riding noisily until 2 am (couldn’t sleep!) and it was a Friday in the off-season (autumn) so I’d hate to think what it must be like in nice summer weather. Breakfast was mediocre at best, processed cheese, not much variety, no fruit salad, just fruits and really bad tasting coffee! The best part was the large warm water pool in the basement, strange but it works, it also has a small hot tub area in the pull but 3 or 4 of the jets didn’t work. The hotel is just too run down.
Di, 1-night trip
Verified Expedia guest review

6/10 Good

Convenient Location
The location is centrally located to the sites in Colonia. The rooms are small and require upkeep and updating. The carpeted floor was dirty and your bes to wear flip flops.
1-night trip
Verified Expedia guest review

8/10 Very Good

Great location, food, romantic spot, you can walk everywhere
1-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel close to everything
Nice hotel close to everything. Breakfast was very good, the pool is great but the towels were a little odorous
Verified Expedia guest review

6/10 Good

Colonia
The hotel is located in a historical building in the "old city". It is spacious, but a bit rundown with very small rooms. An effort was made to paint the room, but it was done very sloppily. The bathroom was dated and no complimentary soap or shampoo was offered. Breakfast was decent.
Verified Hotels.com guest review

4/10 Fair

Barely 2 star hotel
The hotel is run down, requires painting and faucet hot and cold water was reversed family member was badly burned. Breakfast area requires air conditioning, as very hot. No elevator, very narrow stair well. No assistance for baggage to the room.
Verified Hotels.com guest review

6/10 Good

Good Location, A Bit Rundown
It needs an update. The pool smells like boiled hotdogs.
Verified Hotels.com guest review

6/10 Good

Antique and Antiquated
The location of this hotel is great, right in the Old Village and near many cafes. The public areas of the hotel are fine, lounge, breakfast area and pool. But the hotel was built in 1878 and the rooms show their age. Our first room had black mould on the ceiling. A room change brought us a better ceiling but the shower was a disaster, water poured all over the bathroom floor. The rooms are small and the old wooden doors are difficult to lock. Our room never got cleaned because apparently we didn't hand in our key but no one ever actually told us we were supposed to do this. Colonia is well worth a stay, we walked along the Ramblas and swam at several of the beaches but you would be better off staying at a different hotel.
Verified Hotels.com guest review

4/10 Fair

Historic and NOT in a good way.
There were problems with the electrical system. The ceiling fan and air conditioner did not work in the first room we were given. Inadequate electrical in the second room. Breakfast was minimal.
Verified Expedia guest review

6/10 Good

Not The Best Experience
Hotel looked ok on-line, and seemed ok when we arrived. It turned out to be cold soulless place, with no atmosphere at all. Staff weren't so much rude as just very uninterested. Breakfast was sort of ok. TV was terrible, really bad reception, with only about 10 channels, and no BBC World Service, but hay it Colonia. Wouldn't stay there again, thumbs down
Verified Expedia guest review

8/10 Very Good

Good Value
Good hotel for its price, very good value.
Verified Hotels.com guest review

6/10 Good

Good hotel, nice price, excellent location.
A good hotel, excellent location, very good breakfast, the staff is pleasing and the room very clean. However, there were molds and stains in the walls and ceiling, not very good light, no AC plugs for charging cellphones and other devices, slow internet, and the bed was very low. Too difficult to handle the luggage on it or complicated for elder or handicapped people. I had a good time, but consider this stuff before purchasing.
Verified Expedia guest review

8/10 Very Good

Exceptional staff!
The service was excellent! Julio Cesar deserves employee of the year for going above and beyond. Such a friendly and helpful guy! Come to think of it, all the staff we dealt with were very friendly. The room was good. My only complaint would be the old, shabby carpet, which needs a good cleaning to should just be ripped out altogether. The wifi was a bit spotty in our room but there were several nice common areas to use the Internet as well as a free and rarely used computer station. Breakfast was fine. Really enjoyed this place overall. What made it great was the exceptional staff!
Verified Hotels.com guest review

8/10 Very Good

Good location in the old town
The hotel is well located in the old part and close to the ferry terminal. Hotel has unique style and the pool is great. Definitely worse a dip when staying there.
Verified Expedia guest review

8/10 Very Good

Gente amable, una piscina, cerca de todo.
Abraham, 3-night trip
Verified Expedia guest review

10/10 Exceptional

María Noel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel histórico e bem localizado.
Hotel tradicional e histórico, localiza-se a poucos metros da cidade velha. Antigo, mas bem conservado e limpo. O quarto é espaçoso e o banheiro confortável. Não tem estacionamento, mas é fácil e seguro deixar o carro bem na frente do hotel.
Socorro, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Reserva x la página no reserva nada.
Hice la reserva x la página y cuando llegue no tenía lugar. Un día de suspensión de Buquebus, tampoco contestaba el teléfono. La justificación fue que no sabía mirar la Compu. Me quede sin reserva y con las disculpas.
María Alejand, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

6/10 Good

razoavel
Renato de, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Nota 0 para o atendimento, nora 1 para localização
O que mais nos marcou foi o péssimo atendimento da recepcionista que fez nossa entrada no Hotel, grossa, arrogante, mal educada e despreparada para lidar com público. Os demais funcionários foram educados e prestativos. O hotel fica na Avenida General Flores, localizada no Bairro Histórico, onde estão as principais atrações turísticas da cidade. Porém, os quartos são muito apertados, ficam em andares mais altos e não há elevadores, se você estiver com malas pesadas se prepare. Banheiro sofrível, pequeno e mal conservado. As fotos são bem melhores que a realidade. Café da manhã com pouca variedade. A piscina não estava aquecida, praticamente não conseguimos nadar. A sauna só funciona de sábado. Consultamos outros hotéis melhores com o mesmo valor.
Denerval, 3-night family trip
Verified Hotels.com guest review