Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
What's nearby
Avenida La Reforma - 1 min walk
Embassy of Mexico in Guatemala - 3 min walk
Oakland Mall - 18 min walk
La Aurora Zoo - 5 min drive
Paseo Cayala - 7 min drive
Getting around
La Aurora Intl. Airport (GUA) - 19 min drive
Airport shuttle (surcharge)
Restaurants
Restaurante El Adobe - 4 min walk
Carls Jr Zona 10 - 7 min walk
Patsy Reforma - 1 min walk
7 Caldos - 6 min walk
McDonald's - 7 min walk
About this property
Hotel San Carlos
Hotel San Carlos is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante San Carlos, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Restaurante San Carlos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12 per person
Airport shuttle service is offered for an extra charge of USD 15 per room (one-way)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City
Frequently asked questions
Does Hotel San Carlos offer free cancellation for a full refund?
Yes, Hotel San Carlos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel San Carlos?
Yes, there's an outdoor pool.
Are pets allowed at Hotel San Carlos?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel San Carlos?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel San Carlos?
Yes, an airport shuttle is available. The charge is USD 15 per room one-way.
What are the check-in and check-out times at Hotel San Carlos?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel San Carlos and nearby?
Hotel San Carlos has an outdoor pool and a health club, as well as a garden.
Are there restaurants at or near Hotel San Carlos?
Yes, Restaurante San Carlos offers international cuisine.
What's the area around Hotel San Carlos like?
Hotel San Carlos is in Zona 10, a short 1-minute walk from Avenida La Reforma and 3 minutes' walk from Embassy of Mexico in Guatemala.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 29, 2024
Great staff! Friendly people who always went above and beyond any request! A+
Freddy
Freddy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Eric
Eric, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Fernando
Fernando, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Oscar
Oscar, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Beutiful
The hotel was convenient. Definitely i will stay there on my next visit to Guatemala. The mattress was very comfortable. The area was very quiet. I wanted to add some pictures, but the system did not let me.
Gustavo
Gustavo, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2024
Benjamin
Benjamin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2024
Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
nina
nina, 6-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 9, 2024
Near to my business
Noisy, at that time
Irma
Irma, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
Korynth
Korynth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
It was a great stay
Carl
Carl, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Muy excelente , todo , la habitación, el servicio la hubicacion excelente comida y precio aceptable
ramon
ramon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
Las facilidades están hermosas y el servicio es de calidad
Mario
Mario, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 7, 2024
A Little disappointed
Personal del hotel no dejaron papel higienico en mi cuarto y tampoco shampoo .
Hermogenes
Hermogenes, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 30, 2024
Need better running equipment
Jose
Jose, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Edilin
Edilin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
El cuarto estaba muy grande y limpio todo estuvo muy bien. Nos encantó
daniel
daniel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Great hotel in convenient location
We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 6, 2024
Everything was great and the the staff very helpful
Jason
Jason, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2024
I like because everything is available , and there's tons of options that you can choose
Jorge
Jorge, 6-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 30, 2024
Alverta
Alverta, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jun 30, 2024
Not a good representation of Gutemalan cuisine.
Room had the minimum necessities and not well kept.
Overall the facility needs updates from furniture to bedding, linens, lighting, sitting areas etc.
Olivia AK
Olivia AK, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2024
I would definitely stay here again.
Marco
Marco, 4-night trip
Verified Travelocity guest review
10/10 Exceptional
Jun 17, 2024
5 star VIP service
Top notch hotel in every sense of the world, incredible staff give, very attentive, they made me feel like a VIP customer.
Hot water, good fresh food. I can go on and on....
Thank you very much, trust me when I say, I will be back 👍❤️