J'ai reserve sur Hotels.com cet hotel essentiellement pour le SPA. Sur ma reservation il etait indique en "prestations incluses" acces au spa. Lors de mon arrivee on mindique qu je nai pas reserve dacces donc que je ne peux pas beneficier de cette prestation...Soit. Arrive dans ma chambre, je constate un endroit sale (i.e taches sur la moquettes), une salle de bain vieillote. Le pire reste sans doute le manque d'insonorisation du lieux entre la route passante, les parties de jambes en lair et le cabanon dans lequel loge des SDF. La totale. Ne vaut clairement pas ses 4 etoiles.
Great service and comfortable room. Was quite disappointed to learn on arrival that the roof top sauna was âŹ70 for an hour. I choose the hotel because if it and really couldnât justify it. I could have stayed in a more convenient location had their hotels.com page been more transparent.
Okay where to start. Condition of the room, clean but needs repairing.
No kettle in the room. If you like coffee, black then no problem. Tea absolutely no.
I booked an executive suite. Only one traveller. Room was very large. Bed was two beds together. Only one pillow and single duvet. Asked and got another pillow. On the second night ( Friday ) this was a ticketed event. Was gave a ticket but not my thing. Very loud music till 0100. I was two floors above the music. I didn't get to sleep till after it stopped.
This was inappropriate for the hotel to host in my opinion. Breakfast was good.
The hotel is close to the centre.
Extremely helpful staff- polite, eager to please ( had no issue changing one of the rooms which was a bit noisy). Hotel was spotless well decorated and excellent value.
The view of the castle from the roof terrace was amazing.we would definitely recommend it.
Only slight issue was traffic noise- but if youâre tired you can sleep!
The hotel is well located. Everyone was very friendly and happy to help. Very good breakfast with a variety of food to choose from. The rooms were clean and in a good condition. The only problem was the noise from other rooms. In our room, we were able to hear discussions or noise from both rooms around.