Fabulous location and service but a little too pushy on the part of staff in front desk. Never understood the term â resortâ if they donât have a pool, restaurant or bar in site.
I liked to location. It put me in the middle of all that downtown PDX offers. That said, I would not stay here again. The room walls were thin and the hallways noisy. The room heater also did not work. I was given a small space heater, but that didn't heat the room. My main complaint is that this is actually a timeshare, and so the steady push for me to participate in a timeshare presentation was pretty incessant. Every interaction with staff lead to a pitch, to the point it felt very inauthentic to just have a normal conversation. I had to clearly say that I wasn't interested in order for the sales pitch to stop. I didn't like it.
my boyfriend and i stayed here for two nights in the murphy bed room. it was great, the wrist bands they give you, you can use for discounts to restaurants and cafeâs as well as holds your room key! Will for sure stay here again when back in portland!
My stay here was AMAZING! The staff was soo nice and went above and beyond. I have not experienced customer service as great as theirs in a long time. I highly recommend and I would stay again!
Solid spot. Great stay. Some staff turned off their perkiness when they realized i had just booked a couple nights off expedia and wasnt a time share member.
This was a great property to stay at with very friendly, helpful staff and a very nice room and amenities. The only negative is that we found the bed not so comfortable.
The staff are incredible, exceptional customer service. They were attentive without it feeling âtoo muchâ and very personable. Weâve stayed at many worldmarks & hotels, and the customer service is easily the best weâve experienced. Great location and appreciated having valet parking so we didnât have to worry at all about secure parking. We were able to walk everywhere and itâs close to the bridges as well to be able to walk over to moda stadium. The deluxe studio was super spacious and the shower water pressure is unmatched!!!