Kingsgate Hotel and Conference Center

The hotel was under construction, so no restaurant or bar.

This is my hotel of choice when staying alone in the area, primarily because of the location and (mostly) secured underground parking. I was frustrated this time because the hotel is undergoing renovations and rebranding—I didn’t really mind the construction noise as they were true to their word that it would only happen between 8-6. However, there was no mention of it in the listing (as I’ve seen with other hotels) and the room was still full price. With a less expensive option across the street I may have booked elsewhere during the renovations. The staff was polite and the construction mess was well contained. I was able to order food “to-go” even though the restaurant was closed, which I definitely appreciated. Overall it was a nice stay but I would have appreciated them offering a heads-up regarding the active renovations or temporary reduction in room rate.

They are remodeling so it's a messy situation. Noice and restaurant and bar are gone. Make other arrangements until remodel is over in the spring.

the check in was fine but we went mostly to get away from construction at home and wanted a good quality meal. We are vegans and have special diets and knew the dining room had several healthy options. We learned that the restaurant and bar was closed for construction. The food in the Grab and Go did not fit our needs. We are elderly and don't go out after dark so that was not an option. I feel that we should have been told that before reservations were finalized. Would like a partial reimbursement.

Good location, great service, under renovation, no restaurant and very expensive snack and drinks bar

Had a great stay! They're undergoing some renovations to the restaurant, but I was still able to get a drink and snack at the front desk, and though I was warned about work/construction noises, I heard nothing! The staff was very courteous and as always the room was clean! The room across from us seemed to be having a party, but I couldn't hear them either once I shut the door.

My 1st time staying, it is under renovation so restaurant & lounge/bar was closed while visiting. Once they finish which should be in March 2020 it will be awesome. Breakfast & lunch was on a purchase and go type deal out of the gift next to front desk. Not sure once completed if breakfast is included with stay, hotel may want consider this option

Last minute. Desk clerk very friendly and helpful. Beautiful facility, reasonable price, perfect location.

Overall, we very much enjoyed our stay. We thought the prices for breakfast were outrageously high, and went elsewhere to eat. We also had some very rude guests on our floor Saturday night who made a lot of noise and played loudly with the ice machine. We also had a room next to us where the alarm went off at 4am and it took a while to get someone to turn it off. But the room was clean, parking was easy, and the bed was comfy.

Welcoming and upscale feeling. Only complaint is the clunking door closures that wake up up. And staff talking in hall too early that make it hard to sleep in.