Hotel National Bern

Very well located, clean and friendly staff. I won't come back because there is no A/C, it is very noisy, the bed isn't comfortable and I had no hot water in the morning.

Chambre très simple, mais propre et calme. Hotel bien placé à proximité de la gare centrale et du tram

C'est à quelques minutes de la gare. Pour monter à la réception, on peut prendre l'ascenseur rétro. Très bon accueil, on se fait même aidé pour la valise en repartant. La chambre et la salle de bain sont simple et moderne. Le wifi ne semble pas fonctionner partout dans la chambre.

on va revenir!!!!! toute était parfaite!!!

Very old hotel and room very small. There is an old wooden elevator, but only until 4th floor, so if you have luggages and got room at 5th floor you have to pull them up. The floor squeaks every move and during the night very often beats from bathroom very annoying. Wall and windows are very tiny and you hear all noises from outside, hall and others rooms. Breakfast is very poor just some cheap salami and some cheese, also there is a Zumex manual orange squeezed juice. The bad thing is key is clasic and very heavy and you have to leave it at reception when exit hotel, and risk is to be taken accidentally or deliberate by somebody else and took something from the room, because you just have to give room number at reception, no other validation.

Pros: Check-in was fast and I was offered a free transport card to be used on the inter-city buses and trams. The room was more spacious then expected ( even the front desk warned me it could be small). Front desk people were kind. Breakfast had several choices including a fresh-squeezed orange juice machine. The hotel is located 10 minutes walking from the old town and five minutes from the main train station. Cons: The elevator is small and may have to wait quite a while ( the building is an older building). The sheets were quite dirty with blood stains ( the front desk fixed that quickly once I called them).

Clean room, good location. Nice building with character. Rooms are Stark with not much convenience. No safe, no fridge. Beds are not made for adults. Too narrow and unstable as it slides down if you sit and try to read. Pillows are too soft (down) and you can't use them as back rest.

Location is a major attraction. I flew in to Zurich and hopped on a train for Bern right from the airport. It is one block from the Bern train station to Hotel National. I stayed a week. Breakfast especially was wonderful. The staff all very friendly. I left and took a train to Luzern and am staying at another great hotel one block from the Luzern station. Switzerland is such a joy in which to travel.

Comfy stay not too far from Bern HB. All was good, reception staff were nice. Perhaps breakfast could be improved on some hot meal options.

Room was very small