Embassy Suites by Hilton Minneapolis Airport

Hotell en travaux mais malgré cela très agréable avec le très grand square central. Bon rapport qualité- prix

Airport shuttle does not operate after 11PM despite website 24 hour claim. No refund of Lyft fees. Major renovation in progress. Jackhammer and tile saws begin at 7AM. Closed steakhouse. Closed pool. Could not find ice or a pop machine. Full price. Breakfast served in a hallway, seated in a conference room. Front desk staff obviously weary of complaints. Management needs to be renovated as well. Room was dated but clean .

Hotel room was great but the hotel was under renovation at the time. Breakfast was iffy at best assumed due to being in a meeting room. Pool was closed.

After we checked in they told us the pool and hot tub was closed. Then they told us they would take us to a different hotel to swim but then when we requested that they said the kids had to be 14 to do that. After getting upset they made an exception for my 12 year old but had to wait 30 minutes each way for a ride to the pool. Then the entire place was under construction so the evening reception was in a VERY small area and all the tables had been spilled on. The breakfast area was also in a very small area so you had to wait in line to go through a very limited selection for about 30 minutes and then there was no where to sit so you had to go eat in your room. Bathroom lights did not work and remote control for tv did not work. Requested that they be fixed but they were not. This place was definitely NOT the Embassy Suites experience that I paid for and should be closed until their remodel is done.

Not the greatest stay at a hotel I've ever had. The swimming pool was closed for repairs. Staff had stated that they would transport Us by shuttle over to a nearby hotel if we want to swim. Since I brought my grandchildren how could I say to swimming? It took 20 minutes for the driver to be able to take us over to the pool. After swimming at the pool I called to the front desk for my return shuttle back and they told me they had nobody to bring us back to the hotel. They told me to get a taxi cab and that they would reimburse me. It took over a half an hour to get my grandchildren back to the hotel. At that point it was past their bedtime. When I spoke with the front desk they said that they were sorry but they couldn't do anything about it. Very disappointing and frustrating.