Sheraton Omaha Hotel

We had a excellent stay! will definitely stay again.

We enjoyed our stay. It started out with our room having a problem that was missed by housekeeping. The hotel upgraded us with anicer room and showed great concern to fix the problem. Tube breakfast included cook to order eggs. All the people working at this hotel were very friendly ascend sjoy to talk to. We will not hesitate to return if an occasion cones up.

The location was kind of far, but not far enough to make the Uber trips super expensive from everything. It was very nice in the lobby. They offered free lemon water, and the check-in process was smooth. Our hotel room was nice, but the bathtub did not look very clean. The drain also seemed clogged. The carpets had some stains as well. They also didn’t have a mini fridge which I should’ve looked for before booking. But that would’ve been a plus. This was a nice hotel, but I don’t think it was worth $100 + a night.

Room was dirty. They placed my husband and I, who rolled in at 3am on a cross country trek, next to a roudy family room. The kids were screaming and fighting at 6 am onwards. Parents were blasting mariachi music. Horrible atmosphere all around. Walls are paper thin. I expected this from a motel and not a Sheraton which I purposely paid more to stay in to purposely avoid the above scenario. At 9 am they had a random person barge into our room, obviously a worker, to check if we checked out. Check out isn’t until 12. Very rude and inconsiderate. Avoid this place if you can.

Very good room, service. My one complaint: I often found that the door at the entrance on east side of the building was not secure: it was not possible to latch the door. You should fix it.

This Hotel Totally needs to be remolded! The Hotel website said rooms were remodeled & they Weren’t ! The only thing they have updated is the Lobby,bar & Restaurant!! I felt this Hotel was overpriced & not a deal at all !

Asked for close to elevator and the room was right across from the elevators!!!

Great price but badly need an update. Felt like stepping back in the 80s. Overflowing trash cans at the entry were not a welcoming sight.

The stay at Omaha Sheraton was wonderful. The beds were incredibly comfortable, as was the pet-friendly room. We found the staff to be friendly and exceedingly helpful. The internet speeds were good and their pool area and exercise room were also good. I can easily recommend staying here to anyone traveling in the Omaha area.

Our stay last Aug 17 was very bad and we will never book again and inform our friends not to book to this hotel again due to the following reasons: 1. Hotel was very dirty - cigarette butts are everywhere by the entrance and exit doors, trush bin were full and not collected. Room was dirty- aircon unit was full of dust and linen looks like not being changed. 2. HOTEL poor management and no contigency plan- restaurant on the first floor was closed and they asked us to proceed to 6th floor in the club member lounge for our complimentary breakfast- when we get there no food available, no coffee available and we saw 1 crew and she try to do all her best to accommodate our needs because she will cater the entire hotel's guest and she wasn't prepared.. It will be nice if the management sent her help and manage the food for the guest. We waited for so long for our food and coffee. 3. NO TOWELS and dirty towels at the pool- we went for a swimming and we saw that the dirty and wet towels were on the floors and no clean towels available, we went to the concierge to ask for towel and took so long to bring us a clean towels. Me and my friends were not happy on our stay..really sucks! We can't believe that we stayed in Sheraton hotel. It's a big no no for Sheraton Omaha anymore!