Utterly disgusting! Dropped off Gateway, told to checkin here next property to VR. Dragged bags to VR across. Bug spray smell, wobbly faucet, no reception desk! Next AM checkout day, try to shower, NO HOT WATER! Called reception desk, told will call Housekeeping who never came. Checkout time 10am, had 10 mins to shower in COLD WATER! HORRID! Requested MGR, told nit on duty weekends!! COMPLETELY DISGUSTING! UNHUMANE! It’s called BASIC NEEDS! Paid $100 NZD for a night! Could’ve stayed in HOSTELfor half the price with BASIC NEEDS, a bed and a warm water! Hot water was burning HOT and short period then stayed COLD. UNBELIEVABLE!