Hilton Rotterdam

A la hauteur des attentes

On est rarement déçus du service et de la prestation Hilton. Cet hôtel ne fait pas exception à la règle.

Nicolas, Séjour en famille de 1 nuit, Début du séjour le 15 août 2019

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Excellent hôtel

Hôtel très bien, proche de la gare. Qualité du petit déjeuner !

Emmanuel, Séjour affaires de 1 nuit, Début du séjour le 10 sept. 2018

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Hôtel bof et restaurant décevant

Établissement quelconque ne pas s’attendre au haut standing Le restaurant quand à lui et décevant. Le service trop lent les portions des dessert trop petites et les plats sans trop de saveur

Séjour affaires de 4 nuits, Début du séjour le 6 août 2018

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a réserver sans hésitation!

Hotel très bien placé. Chambre impeccable et surtout aucun bruit, chambre voisine ou rue.

jean-philippe, Famille, Début du séjour le 9 mai 2018

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Trip entre amies 👯‍♀️

Séjours top à proximité des magasins, bars, restaurants. Seul B-mol nous avions droit à des peignoirs et pantoufles nous avions contacté la réception mais ils ne sont malheureusement jamais arrivés. A côté de ça tout c’est très bien passé personnel au top pas de parking gratuit j’ai reçu une contravention pour moins d’une journée d’une valeur de 68euro :/

Séjour entre amis de 2 nuits, Début du séjour le 12 juin 2020

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Top! Belle localisation bel hôtel 🏨

Margarida, Séjour de 2 nuits, Début du séjour le 26 déc. 2019

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L'accueil de l'ensemble du personnel, l'espace Exécutive où nous avons pu passer une partie de la soirée avec apéritifs et hors-d'œuvre. Le serveur à cet endroit était d'une gentillesse incroyable. Le petit-déjeuner était tout à fait complet.

Séjour en famille de 1 nuit, Début du séjour le 26 sept. 2019

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Overall OK stay. Service not OK.

The room was clean and there was a bag for one person with corona equipment like a mask and gloves. Compfy bed, shower and bath. Also, the short parking at the front of the hotel is very convienent. Furthermore, you just pay 1x 30,- for a day and can get in and out of the parking garage. No valet-parket atm. The booking in the Hotel.com app was unclear to the front desk employees and they were doubting if breakfast was included. After 20 minutes, their manager came by and said that they should know that I had booked a suite, so breakfasts is included. Nevertheless, the employees were friendly and apologised. At the booking and check-in, I made sure there was vegan breakfast options. I was assured that the chef would be aware. The waitress was super polite and made sure the kitchen would know what to serve. Besides a seperately served omlette by another waiter, all was vegan and well presented: Coconut yoghurt with granola, Fruit, cherry tomatos, cucumber and toast with some stir fried veggies and sliced avo. Unfortunately, the chef had no idea what vegan meant, was not informed like the front desk assured me & wasted a large plate of food. At the check-out, we waited 30 min at the desk. After a call and helping another couple, she ignored us and wanted to help another couple. We were standing at the wrong side of the desk as that side had no pc. Later, her colleague actually used a pc at that side of the desk, very uncomfortable feeling and unprofessional!

Michelle, Séjour de 1 nuit, Début du séjour le 24 sept. 2020

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Top pick in Rotterdam

First and foremost, amazing staff. Incredibly helpful and friendly. Not just at the front desk, but every contact point was excellent. Also - and this is not a given in a lot of hotels - the staff was pro active. Whenever you ask something it gets solved quickly, and they give insights you might not have readily thought off. The wifi in the hotel was stable and fast. Security was very good (hotel keys needed to operate lift, and at night one access point). Also the measures around Covid were adequate. (Face masks, desinfection, physical distancing) Room and shower were very spacious, excellent beds. Also, outside noises were barely audible in the room which is a big plus in a busy city. Last, but not least, the location was superb. Right in the center of everything. Proximity to public transport is great and a lot of the city's hotspots can be reached by foot. Would recommend highly recommend this hotel

Dinesh, Séjour de 5 nuits, Début du séjour le 17 sept. 2020

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I have no problem recommending this hotel. The location is literally exactly where you'd want to be. The staff was friendly, the hotel was clean, and we had zero issues, unlike the hotel we picked earlier. Luckily that one would not allow dogs in certain rooms and we cancelled. Both our dogs were very welcome and only cost a total of 50 euros for three nights. Splurging for the higher room with a view of the crazy round about is worth it. The grass out front was an added bonus for dog owners and the dogs appreciated their minimal walk in the occasional rotten Holland weather.

RD2020, Séjour romantique de 3 nuits, Début du séjour le 4 sept. 2020

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