i really disliked that when i reserved a 2 queens room(for confort) they changed my room to a king with a sofa( which we all hate) without saying anything. đĄ
I reserved here and not at my preferred hotel, because of the 2 queens room availability.
Hotel is very out dated and kinda durty for a Hampton and the price âčïž
You get what you pay for. Rooms were outdated, our shower had rust in the tub and the door was warped by moisture. Bed was very comfortable. Breakfast was luke warm and stale and the lobby was so hot we had to take our breakfast back to our room. The pool was heated and great however, there was sand all over in and around the pool and it needed cleaned. Overall, okay stay for the price.
Not what I expected from a Hilton subsidiary. The pool was closed. Construction was going on on the top floors. The back side of the hotel has windows, but you can't see out of them. The bathroom was dirty. Info said great hotel in Wichita with a great hot breakfast; well, my oatmeal was cold, if that tells you anything. As we drove up, I should have known better, but I was willing to give it a chance. The night clerk was very nice and helpful; however, the other staff never spoke and looked the other way as if we shouldn't ask them for anything. I was not satisfied with this stay. To add insult to injury, they have attempted to bill my card three times.
We chose this hotel primarily because of the pool, but unfortunately, it was under construction during our stay. It would have been helpful to know this in advance when booking. Additionally, we were disappointed to find hair from previous guests on the bathroom floor and shower walls, and the corners of the bathroom floor had visible stains/or not cleaned. The carpet seemed a bit outdated as well.
The breakfast left much to be desired, as the hot items were cold and didn't meet expectations.
On a positive note, the hotel was quiet, and the staff was friendly.
I will not be staying here again.
Upon checking in I asked the manager where could I buy gas near by. He said Costco across the street was the cheapest but I told him Iâm not a Cos member. He said no problem he loan me his. I sure did appreciate that act of kindest. I will always stay at this property when coming though here.
Pool was under construction. The whole hotel was in poor shape. Wall paper coming off the walls in every room we seen. Pillows felt like they were filled with gravel. Tub was stained yellow. Carpets had severe stains. We slept for maybe 45 minutes the whole night. The window had plastic wrap on the outside that was coming off so it whipped in the wind all night. Staff called me an hour before my check in time and told me they didnât have the room I paid for and that we were being transferred to a single bed. Needing 2 beds I told them that was unacceptable. They said never mind and hung up on me. 0/10 donât stay here.
We selected this hotel primarily for the kids to swim in the pool. Everything else was fine. In the future, please make it more evident that the hotel is under renovations and certain amenities are not available.