The hotel location is excellent. Few minutes walk from Little India, the shops, the restaurants.
The personnel is helpful, especially at breakfast.
I was offered an upgraded room on the 4th floor, penthouse-style with the bed upstairs. The room itself is stunning, but I have to say less practical than a normal room. Since the bed is upstairs but the toilet is downstairs, expect to walk the stairs quite a bit if you need the toilet in the night.
Another slight issue is that there's no proper desk if you need to use the computer. There's a round table in front of the TV with the couch but it's really not handy for computer use.
Also, there are no drawers for your clothes. Well there are two but they contain the hairdryer and other things so I was able to free up only one drawer. Then you have a few hangers and the luggage stand.
The air conditioning over the bed is quite noisy. Luckily I always travel with some earplugs which I had to use.
The breakfast is OK. Very helpful and nice staff.
The hotel design is interesting and the swimming pool has a really nice view, although there aren't a lot of sunbeds,
The gym is rather small with no real space if you want to exercise lying on the floor.
I only tried the restaurant once so I can't judge. There are so many eating options just a few minutes walk round the corner.
Overall I recommend the hotel but some improvements would be nice to have.