Upon entering the room it had a terrible sewage/stale cigarette smell in a non smoking room. One the of pillows still had makeup on it from the previous guest. We informed the front desk that we need new sheets because of the makeup covered pillow and left again for the evening. 5 hours later we returned to the bed remade but the pillow with the making STILL HAD THE DIRTY PILLOW CASE ON IT. Went to front desk to get another pillow case and they said they didnt have any at the front desk, she reluctantly then gave me 2 pool towels. There were burns marks in the comforter as well. There was hair in the shower and the drain was in disrepair. The mirror looked like it hadnt been cleaned in a very long time. Unfortunately the staff I encountered werent all that friendly to top it all off.
They dirt under my sock indicated that the floor was dirty. An earring fell and went under the bed. When moved back, under yhe bed was full of dirt, dust and crumbs. One of the bedspreads had two cigarette burn holes in it. I killed 7 green flies in the room. There was a trash can near the steps by room which may account for this.
Staff was friendly but beyond that it was nothing to write home about. Glad we were only there for a few hours to sleep. Not a nice room and breakfast was sorely lacking.
Nothing worked on the property not the vending machines nor the ice machines went to the front desk and was told ya heard about those issues but absolutely no intrest in making it better.
Checked in. Entered the room, than checked out without using.
Asked the person at the desk for a refund.
Room did not meet with expectations.
I got charged nevertheless.
Room had been previously a smoking room. Had significant mold in bathroom and missing grout with water damage. Room itself very small and outdated. The mini fridge was sticky to the touch. AC unit cycled and room went from stuffy to freezing. Definitely not worth $163.
Worst hotel stay ever. I will never stay at a Quality Inn agains after that stay. Room smelled like a wet basement, the chair in the room stunk, blankets and sheets were all stained. Worst $100 I've ever spent.