Floor had not been vacuumed, spiders in webs in three different corners. Ceiling was peeling in both the bathroom and bedroom. Air conditioner was broken so you couldn't see the temperature. Obvious friends or family were dropping food on the floor and elevator and not cleaning it up. Couch was dirty.
Sketchy area look like people live there smell of Marijuana reeked in elevator. Hair in skin upon arrival needs updated but. Trash on ground outside, trash cans over flowing. grass not cut nothing looked like pictures online. Uncomfortable beds. Didnt stay long enough to need service so no comment there slept and promtly left early as we could the next morning never to return here
The hotel was absolutely terrible. The front desk tried to trick us into paying for a prepaid stay saying they werenât paid by hotels.com. The room was terrible tried multiple rooms each one dirty, broken furniture and lamps, non working toilets. Decided to just leave and stay somewhere else. Do not stay here. Just had to eat the prepaid stay cost, but better than staying at this joke of a property.
The room was not vacuumed, we found a Dime and a red licorice twizzler on the floor between the bed and nightstand; the window screen was torn (we were on the first floor) and the shades were about 6 inches too short and couldnât block the light and view; lights, refrigerator and microwave were not plugged in; television remote needed complicated sequences to access the tv and we had to get a staff member to come show us how to work it as there were not printed instructions available; the bathroom floor was dirty, especially around the toilet; there was no ice bucket in our room and the ice machine was not working anyway.
On the positive side: the staff was congenial and helpful, finding an ice bucket for us and filling it from a bag of ice they had available, helping with the tv remote. Also the mattresses were very comfortable.
Please have them remove the pool and hot tub off the description the pool has not been in service for a long time. The pool area is storage for mattresses and room furniture. When you filter pool for your desired hotels and you get there and there is no pool it is very disappointing
Their pool is Closed, because it is full of mattresses and they said oops.The website was supposed to say the pool was closed. Then we had to call the front Front desk from our own phones because they have no phones in the room. And they ended up ended up switching our rooms because the t v did not work
Service was quick and easy to get in. Room was broken. Curtain falling off. Bathroom door with what looks like a knife stab. Outlet broken. AC vent had debris inside it. Bed was clean and comfy.
The first room we checked into had a bug on the bed and then we went to the front desk to get another room- when I showed the clerk the picture, she just said "yeah that's definitely a bed bug." I'm no expert myself but got a different room. Checked that bed over and it looked ok.
However, sleeping in the bed was terrible. The mattress sunk way down in the middle. There was no sharing the bed with my husband, because we both sank to the middle.
The pool is closed for good it seems. I wasn't there to swim but want to make others aware
Also the elevator is not working. The buttons inside the elevator are broken so they cannot be pushed.
I hope this hotel eventually can clean up and invest some money in fixing up their property.
Our actual reservation wasn't available. The heat was not on so room was freezing cold with temps outside in single digets and there was a huge freezing draft under the unit. Floor needed to be vacuumed. Shower was very good though. Front desk late night checked in person was awesome. Parking lot had not bee plowed, probably all winter. Parking was thin. Breakfast was very slim.
Check in was simple, didnât expect much. One of the room keys didnât work. Got into the room it looked ok at first- heat was not on so it was pretty cold in the room. Fridge and microwave were unplugged. Bathroom was hands down the worst part. Had one towel to use for after shower. And that towel had various stains from previous guests- why is it so hard to buy new towels? Other smaller towels were tearing and also had stains. I donât believe that bathroom had been cleaned in a month. Didnât have full roles of toilet paper, mirror was dirty, counter top had stains, and body hair, hair, hair all over the bathroom. DISGUSTING. I know you are paying for a room but come on. There was also some mold growing on the bottom of the shower curtain. Floor tiles were loose. Overall a negative experience, I donât recommend this hotel and will not be scheduling anymore stays.
- Toilet base was ready to fall off the floor and leaking water all over the floor. Had to wear shoes in the bathroom or else your feet got wet.
- Sink counter in bathroom was broken off the wall.
- Bathroom sink was all stained with cigarette butts (non smoking room)
- Room was not very clean
Upon entering hotel a guest was smoking in the entry way where management and employee could see nothing was done my husband asked that she smoke outside as our child had asthma and that is a extreme trigger for her entry way was full of smoke smell my daughter has had to go back to using her nebulizer because of it. First room we had went to adjust the thermostat and it fell off. Booked hotel for its pool which was pictured functional only to find out it has not been operational for months and is being used for storage. Also signage all over about being a non smoking hotel and room will be charged if you smoke in building but must not extend to entryways!