2/10 Médiocre
3 janv. 2025
So Gross
Super gross. This was by far the worst hotel I’ve stayed at in a while, and we travel a lot. When we arrived, we had requested a “Plaza Lights View” in advance and instead received a no view room and were told there was nothing else available. We then were charged several times to come and go from the garage parking. This issue was resolved when I went to the front desk at check out, but I definitely had to say something as their policy states there is only one garage fee for a 24 hour period. (We were there for less than 24 hours). Also, housekeeping tried to enter our room at 8:00am fortunately we had the indoor latch secured or they would have just come in as they did open the door without knocking. Then they knocked again at 10:00am to clean. The check out time was at noon, so all of this was very unnecessary and stressful. Finally the bathroom was filthy! Tiny curly black hairs were all over the shower. So gross. We did not feel comfortable taking a shower or really using the bathroom at all while we were there.
Carissa
Carissa, séjour en famille de 1 nuit
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