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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property
Hotel with outdoor pool, near Parque La Ventana al Mar

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Point of interest
Point of interest
Exterior
Lunch and dinner served, Cuban cuisine

Reviews

8.4 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Self parking
  • Spa tub
  • Coffee shop/cafe
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
The price is $231
includes taxes & fees
$212 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Room, 2 Queen Beds, Tower | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Penthouse)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

Pool
Spa
Parking available
Free WiFi
8.8 out of 10, Excellent, (480)
The price is $232
includes taxes & fees
$213 per night
Dec 15 - Dec 16
Hilton Garden Inn San Juan Condado
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About the neighborhood

Map
55 Condado Avenue, San Juan, 00908

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk - 0.4 km
  • Condado Beach - 16 min walk - 1.4 km
  • Museo de Arte de Puerto Rico - 17 min walk - 1.5 km
  • Pan American Pier - 5 min drive - 3.7 km
  • Plaza las Americas - 6 min drive - 5.6 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Condado Palm Inn San Juan, Tapestry Collection by Hilton puts you just a 5-minute drive from Condado Beach and Pan American Pier. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Ropa Vieja, which serves Cuban cuisine and is open for lunch and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and overall value.

Languages

English, Spanish

At a glance

Hotel size

  • 151 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 27.88 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (388 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub
  • 24-hour pool access

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ropa Vieja - This restaurant specializes in Cuban cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Cookie House - This café serves breakfast and lunch. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 49.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • Concierge service
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22.42 for adults and USD 10.47 for children

Parking

  • Self parking costs USD 27.88 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Frequently asked questions

Is there a pool at Condado Palm Inn San Juan, Tapestry Collection by Hilton?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Condado Palm Inn San Juan, Tapestry Collection by Hilton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Condado Palm Inn San Juan, Tapestry Collection by Hilton?
Yes. Self parking costs USD 27.88 per day.
What are the check-in and check-out times at Condado Palm Inn San Juan, Tapestry Collection by Hilton?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Condado Palm Inn San Juan, Tapestry Collection by Hilton?
No, this hotel doesn't have a casino, but Casino del Mar at La Concha Resort (4-min walk) and Sheraton Casino (5-min drive) are both nearby.
What is there to do at Condado Palm Inn San Juan, Tapestry Collection by Hilton and nearby?
Have fun with nearby activities like kayaking, scuba diving, and body boarding. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Condado Palm Inn San Juan, Tapestry Collection by Hilton also has a 24-hour fitness center.
Are there restaurants at or near Condado Palm Inn San Juan, Tapestry Collection by Hilton?
Yes, Ropa Vieja offers Cuban cuisine.
What's the area around Condado Palm Inn San Juan, Tapestry Collection by Hilton like?
Condado Palm Inn San Juan, Tapestry Collection by Hilton is located near Atlantic Beach in Condado, a short 4-minute walk from Casino del Mar at La Concha Resort and 16 minutes' walk from Condado Beach. The local area is walkable and popular for its beaches.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Enrique, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location location location
Great spot, ideal for beach, restaurants and bars - easy access in to Old San Juan
Lee, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enrique, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great stay friendly staff
daniel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Enrique, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Condado
It was good the only problem we got a room located on the sunrise so we had sunlight around 5:30 am
Christian, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Room was clean and comfortable. Felt safe as a solo traveler
Roxann, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rajkumar, 7-night trip
Verified Expedia guest review

8/10 Very Good

Las habitaciones que dan para la calle estan muy expuestas a los ruidos. En la noche es un poco dificil de dormir. La tarifa del parking es muy costosa para los que se hospedan. Lo demas esta bien.
Vilma, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I would say that was good.
VIRGINIA, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

The phone in the room doesn’t work the jacuzzi was very dirty we stay there 6 days never see none one to clean it pool the same no towels in the pool area you go ask for it and they say they will send someone with towels and never come parking is terrible sometimes it opens other times you have to go and ask for someone to open I will never stay there again.
Steve, 6-night trip
Verified Expedia guest review

4/10 Fair

Se pago por una habitación de dos camas full para 4 personas y nos dieron 1 habitación de cama king, Tuvo que dormir una de las personas en el piso, El piso del cuarto se moja cuando te bañas el agua sale por debajo de la alfombra, el olor a humedad increible, para botar la basura estaba sucio, requiero devolución de dinero y/o crédito por el mismo valor invertido por todas las inconveniencias ya que no pude hacer disfrute de las facilidades por lo mismo.Tengo fotos de todo y no me deja ponerlas.
Angel, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It is in a nice area, but it is a bit pricey.
Jeanette, 3-night family trip
Verified Expedia guest review

4/10 Fair

They had horrible electricity turning on and off at random times.
Marisol, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Location
Jose, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Super friendly staff, very accommodating. Our front desk attendant even texted me to see how everything was going. Walking distance to multiple restaurants and other hotels. I loved that they had beach chairs and umbrellas saved for the guests and they offered free bottles of water which is a most walking around San Juan. The only bad thing is that I don't get my Hilton points because I booked through Expedia...
Dennis, 3-night family trip
Verified Expedia guest review

6/10 Good

AC unit was leaking . Property is located in a very crowded place and doesn’t have private beach as shown in the picture .
vishal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Was convenient for my traveling on that side of the island
Jimmy, 3-night trip
Verified Expedia guest review

2/10 Poor

Anahy, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Zamary, 2-night trip
Verified Hotels.com guest review

6/10 Good

During my five-night stay at the Condado Palm Inn, I found it to be the most average Hilton property I've encountered. On the positive side, the hotel's location is highly convenient, with a Walgreens directly across the street and another convenience store nearby. Additionally, a beach, several restaurants, and souvenir shops are within close proximity, although the beach is not recommended for swimming due to strong rip currents. The front desk staff was helpful during check-in, making the arrival process smooth. However, the experience was marred by several disappointments. The property itself shows signs of neglect, with chipped paint, watermarks, and peeling doors. The housekeeping service was subpar, with rooms not fully cleaned on a daily basis, and the same sheets, including one with a hole, remained unchanged throughout my stay. I frequently had to visit the lobby to request towels, teacups, and sugar packs, as these were not replenished. Moreover, my personal blue towel went missing after housekeeping, with only a weak apology from management and no resolution. It is perplexing how a blue towel could be mistaken for the hotel's white ones and then be irretrievable. Lastly, check-out was frustrating as I had to insist repeatedly with the floor manager to have my refundable security deposit returned, despite having already paid taxes and fees at check-in and providing a receipt for the deposit.
Shelly, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

Kicked me out cuz some one said I was naked on the balcony never again
Rene Sauri, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Hotel was very clean staff friendly
Lisett, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was so clean! The restaurant inside the hotel was so good!
Janie, 3-night family trip
Verified Expedia guest review

8/10 Very Good

The property is falling apart the paint is peeling off from the main entrance ceiling the bathroom toilet area leaking water all over the floor
victor, 2-night family trip
Verified Expedia guest review

General property information

Travelers Say
"The pool area and hotel's beach access were wonderful!"
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM