Great place to stay! Great location, comfortable hotel. Loved the bathrobe. I'd recommend a very small light in bathroom or closely for getting up in the middle of night.
Yesh was amazing. He greeted us, carried multiple bags to the room, and made us feel so welcome. It is rare to encounter someone who goes so far above and beyond. Yesh is the reason we loved our stay. Thank you for all you did!
It was a great stay, I only have reservations about the hotel reception, it has few employees, slow service and regarding Starbucks opening hours, it could have been open at least during business hours, the shower was also not ideal, otherwise everything was ok
BUENA UBICACION.
EL WIFI ERA INESTABLE Y EL LUNES NO SERVIA.
LA CAJA FUERTE NO SERVIA Y TARDARON 3 DIAS EN REPARLA A PESAR DE QUE LES LLAME VARIAS VECES PARA REPORTARLA.
As usual the beds were wonderful, comfortable and the bedding was 100% quality cotton. The staff we interacted with from check- in and check-out to our breakfast waitress Sintu (she was tremendous) were so kind, friendly and professional.
The hotel was extremely clean: elevators, hallways, common areas and especially the room. We actually encountered the cleaning staff washing the walls of the hallways which I have never seen before.....the hotel clearly maintains their property.
The Westin should perhaps use some of their earnings for this fiscal year to give this hotel a thorough update and maybe upgrade some of its guests' amenities and rooms. I saw two different guests wanting to go to another Westin because they did not like this one.