Any star above 1 must have been written by staff. Not only was it a noisy and dirty place, the towels were threadbare, dust and dirt in the rooms, lipstick on the cups, last guests empty drink cans, mouldy bathroom and sink. Aircon made very loud noises all night, no flyscreens for fresh air, musty dirty smell covered with nasueating air freshner. Across from an indutsrila area so lots of loud trucks all day and night. Ordered breakfast the night before and had to go and ask for it as it was not ready. Cancelled coffee order after wiating for 30mins. Very short staffed, the staff did the best they could.
Our room has no interent as it was advertised, cushions had stains, no globe on one bedside lamb, u cant lock the back door, the family room where the kids stayed smells as if there was a problem with toilet, so the kids kept that door shut at all times, fridge didnt work in there they had to come and use our fridge. Food was great
Getting supplies replaced for the next day was difficult. Staff didnât like me referring to biscuits as âbiscuits;â they tried to get me to call them âcookies.â
Area was nice and quiet but the few things made me not to stay at this place again.
Mosquitos in the room
Phone to reception goes on to voicemail; no response after
Cutlery wasnât clean
Towels were old, worn out
Wifi wasnât stable
We stayed in the room for two nights; when we returned to the room next day; room service left our used cups and cutlery as is and didnât provide us with any clean set. I called the reception which went on voicemail so I walked to the reception and requested fresh set of cups and cutlery. The lady at reception provided me the cups but no one took the used cups from our room and I noticed later the new sets of cutlery wasnât clean properly.
Also the towels provided were worn out, old and not looked properly cleaned either. đ
Biggest no no for us was the mosquitoes we discovered on first night stay, mosquitoes spray was provided but we had to use a lot to be able to sleep that night.
It was a clean and comfortable room, lots of space and good location. Downside is internet didnât work too well and that made it difficult to work, ended up hotspoting from my phone.