The room was just ok. The bed was very comfortable. The carpet was very dirty. Hated to walk on it without shoes. The bathtub did not drain very well. I removed hair and a small hair tie on my own, which should have been done prior to opening the room to someone. It still did not drain properly. The bathtub itself also could have been scrubbed better. It had a dirt ring. I did like the size of the room for four of us (two adults, two kids). The refrigerator and microwave were clean and worked well. We had a seven and a nine year old with us, so they did not care that the pool water was extremely cool. However, my husband and I could not stay in it long enough to enjoy it. The pool room itself was warm but the water was so cold. Also, the window in our room (301) was so dirty. All of the staff were very friendly. The breakfast was adequate. For being included, I should not complain, but the hot items were not very hot. Overall, we enjoyed our stay and the hotel was very conveniently located for us.
Pool and hot tub being open until midnight for adults was really nice. Pool was a nice temp. Room was in pretty good shape. You can tell itâs an older and popular hotel as room seemed a little dated and well used. But, we also went on a very very busy weekend. Beds were comfortable. People at front desk were very nice. Good variety at free breakfast. Overall a good stay. Fair price.
The hotel was clean. Rooms were spacious and comfortable. The front desk and housekeeping staff were very cool. Location was close to restaurants and shopping. You should check it out if you are looking for a hotel.
Room was decent size. Pull out bed left lots to be desired. There was so sort of vomit or drink that was hardened to the couch area. So we got extra sheets to cover the entire couch for our son to sleep on. The mattress was well used and you could feel the strapping below it. The 2 main beds were extremely comfortable as were the pillows. The hallways smelt strange but no one could decide what it was. Staff was friendly and kind. Breakfast had lots of options but the eggs were hard and cold. Pool was nice and clean. So was the hot tub. Loved it ended up being in a walmart parking lot as we were able to dash over on foot to get some snacks and food for the room.
Hotel was within a 10 minute drive to Grand Rapids. Check in was very smooth and gentleman provided excellent service! 3 of us stayed in Queen Room w/sofa bed, all beds were comfortable. Plenty of plugs for chargers and counter space. Super convenient with Walmart next door. Room was on first floor by after hour entrance door, yet super quiet. Price was alot lower than Grand Rapids downtown area but still so close. Highly Recommend
We loved almost everything about this hotel and will likely make this our new place to stay when visiting our family. The breakfast was awesome. Everytime we saw an employee they were always working hard.
Property was neat and convenient. Rooms generously sized, clean, and quiet.
Front desk staff polite, cheerful, helpful and efficient. Pool and whirlpool clean and open long hours.
Breakfast stocked and fresh with just enough variety for all.
Great price, even with a booking only one day in advance.
Outstanding value for a quite pleasant visit.