It's like you didn't leave home staff is the most professional they go out of there way to accommodate you and your family is not the first time I stayed at a Holiday inn Express any time I need a hotel I look for a Holiday Inn Express because I know if I book with them I don't have to worry!!
I liked how accessible the property is. I loved the service, and the staff were amazing. However, had I known that the renovations were in work during my stay, I would have booked somewhere else. That information should have been available on Expedia so customers can make informed choices. Also, the renovation is more of a remodel. Mostly cosmetic upgrades and updates. The bathroom light and fan are still on the same switch instead of separate switches, and the fan is like having a little jet engine whining above your head while sitting on the toilet. It's 2025, and still no smart tv or shower wand. If those doesn't bother you, then you'll probably be alright.