10/10 Exceptionnel
5 mai 2025
Bad morning experience
Everything was very good except for the morning, when we came down for breakfast they didn’t have enough food, people where in line waiting for the few pieces of food that they lady was cooking and serving at the same time. The hotel was sold out bc we checked in around 6:30 pm and the lady said that the hotel was almost full. In the morning we saw families just eating yogurt and cereal bc it was not enough food. My sister waited 15 min. For the next pieces of eggs and actually she told me to ask in the kitchen and I saw just 1 lady doing the cooking the cleaniNg and the serving, i also saw a few other staff people just doing other things but no one helping her, the guests were saying oh lets go get food outside bc it was over and it was just 8:20 am. I mean I asume the manager saw that the hotel was full why they didn’t prepare for the next morning!? Also when we ask for water they said that we have to go to the gym bc the lobby didn’t have any by the time and when we get to the gym the machine was not working. Honestly i have never experienced such q terrible morning in any hotel except for today.
alejandra
alejandra, séjour entre amis de 1 nuit
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